Our staff includes consultants with experience and education in child development, elder care, social work, work-life, and business. Some of our key players in the Service Delivery Team include:

Andria Hall
Service Center Manager
Andria Hall joined the Workplace Options Elder Care Team in the spring of 2003 as an Elder Care Consultant. She was made Elder Care Team Lead in the spring of 2005 and was also asked to head our Care Coach Team Lead in 2007. She received her Bachelor of Social Work from Florida Atlantic University and has over 10 years of direct experience working with older adults and their families. She has worked as a Case Manager for a non-for-profit guardianship program that oversaw the care of incapacitated disabled and older adults; as a Social Work Consultant providing temporary staffing and consulting to skilled nursing facilities; and as a Director of Social Services in skilled nursing facilities.

As a team leader, Andria utilized her knowledge and experience to provide clients with both resources and information that are pertinent to their loved ones' current and future care needs. She conducted telephonic assessments with clients regarding their loved ones in addition to connecting families with local Geriatric Care Managers to conduct in-home assessments and facility reviews. Andria enjoys providing clients and their loved ones with information and referrals that will empower and enable them to make informed decisions regarding care. She transitioned into her current role as Service Center Manager in July 2008 and is committed to upholding Workplace Option’s high level of customer service and quality.

Carol Nuñez-Hoglen
Child Care Team Lead
Carol has worked on the WPO Child Care team for two and a half years. She graduated from Saint John’s University, in NY, with a Bachelor’s degree in Human Services in May 1998. She has experience working for a non-profit organization as a Youth Counselor in education and career goal setting with the pre-adolescent and adolescent population.

Carol also performed supportive services and referrals as needed for up to 800 working adolescents and supervised Counselors to assure completion of individual service strategy forms for each participant. She holds a certificate of completion in coursework/training in identification and reporting of child abuse and maltreatment from the University of the State of New York/ The State Education Department. Carol joined WPO in 2005 as a Child Care Consultant. She was promoted Child Care Team Lead in December 2007. Carol is fluent in Spanish and uses this skill to serve Spanish-speaking clients and complete in-house translation services of tip sheets and other resources.

Marcia Blalock
Daily Living Consultant
Marcia Blalock is the Lead Counselor on the Daily Living Team. Marcia joined WPO in 2006. She has a Bachelor’s degree in Psychology, and is in the process of pursuing a Master’s degree in Social Work. Marcia has worked with people from a variety of backgrounds through volunteer experiences with AmeriCorps*NCCC, which included working in a food bank, at an elementary school with ESL students, and at a summer camp for people of all ages with disabilities. She has also worked with children from abusive homes in a residential treatment facility and taught toddlers in a child care center. She is passionate about helping people from all walks of life in any way possible. According to Marcia, “My role on the daily living team has taught me so much about the abundance of resources that are available, no matter what challenges our clients are facing. With every referral we provide, I hope that we have made the client’s life easier in some way.”

Stephen Neve
Legal/Financial Team
Stephen Neve joined the Workplace Options Legal/Financial Team in the fall of 2007. He graduated from Simpson College, a liberal arts school located in Iowa, with a Bachelor of Arts in Political Science in 2005. He moved to North Carolina and worked as a Paralegal in a law office located in downtown Durham. Working in this small law office he was exposed to virtually every aspect of the legal profession; performing a variety of duties including conducting initial consultations, drafting memorandum, performing legal research, and assisting attorneys during litigation. As a legal consultant, Stephen is able to use his knowledge and experience to provide client’s with referrals for attorneys that can best address their legal needs. According to Stephen he enjoys his work “primarily because of the satisfaction I receive from relieving clients of stress by providing them with attorneys who ultimately resolve difficult legal issues for their clients.”

Andrea Bruell
Back-Up Care Advantage Team
Andrea Bruell is a member of the Back-Up Care Advantage Team. She graduated from Illinois State University with a Bachelor of Science in Psychology. Andrea has 5 years experience in child care, including time spent working for a non-profit agency as a case manager for children in the foster care system. She worked as a lead teacher in a day care center and then joined WPO as a member of the Back-Up Care Advantage team. Andrea enjoys working at her job for several reasons. “I work in a very professional, but comfortable and friendly environment. I also enjoy the flexibility and opportunity for career growth at WPO. I feel that I am making a difference by assisting people to find childcare that meets their needs. I’m taking some of the weight off of their shoulders.”