Join Us

The stressors in peoples' lives don't always fall into neatly-defined categories. Therefore, we offer Advantage Resource & Referral to surround our clients with support for everything from dependent care to pet care. The Role of a R&R consultant is getting quality information quickly. To join our R&R department applicant must be task oriented, a self starter, and resourceful with a pleasant phone personality while able to meet deadlines. Background in geriatrics, child care, counseling, paralegal, or social work is helpful. Strong internet skills are a must. Bilingual in Spanish is a plus. Computer skills and Bachelors degree required.

Assess the client’s needs through phone consultation

Research and find verified referrals that meet the client's needs in the following areas: dependent child and elder care referrals, legal referrals, Back-up care, education, adoption, community services.

Ensure all case management entries are complete and accurate, including spelling and grammar.

Demonstrate excellent customer service skills providing the caller with a friendly, enthusiastic, and empathetic consultant.

Motivation to exceed member's needs and expectations

Creativity, confidence, a positive, enthusiastic and cooperative approach to both the callers and team members

Task oriented, a self starter, and resourceful with a pleasant phone personality while able to meet deadlines.

Background in geriatrics, child care, counseling, paralegal, or social work is helpful

Strong internet skills are a must

BA Degree or 3-5 years experience in child care, geriatrics, legal, social work, or other related field.

Excellent written and oral communication skills, basic math skills.

Bilingual Eng\Span preferred however all candidates must be fluent in English.