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Workplace Options Launches SMS Text Service

New Tool Provides Real-Time Service and Information for People on the Move

 

Contact:
Christine Hall
chall@capstrat.com
919-882-1998

 

18 September 2008 – Raleigh, NC – Workplace Options (WPO), America’s largest provider of work-life services, announces the launch of a new SMS (short message service) text function that relays information about child care, elder care or convenience providers directly to customers on their mobile phone or PDA. Provider information is electronically sent to the devices and customers simply click on phone numbers to reach those providers immediately.

 

The SMS functionality enhances WPO’s ability to provide real-time assistance to working caregivers, and eliminates the need to be at a computer in order to find work-life resources. On behalf of employees, WPO’s work-life consultants search for providers in their area, contact them to determine availability, and transmit the information to the customer via SMS text. The new service also offers abbreviated provider referrals.

 

“Implementing the new SMS text function provides our clients with a user-friendly, mobile solution that helps them manage both personal time and hectic work schedules,” said Alan King, president of Workplace Options. “WPO continues to be a leader in providing state of the art technology and responsive service for our customers. We have the fastest turnaround time for referrals in the industry, and this enhancement gets needed information into our customers’ hands even faster.”

 

 


About Workplace Options

Workplace Options helps employees balance their work, family and personal life in order to make their lives healthier, easier and more productive. The company's world-class employee support and work-life services provide information, resources, referrals and consultation on a variety of issues ranging from dependent care, legal and financial issues to stress management and wellness.

Drawing from an international network of credentialed providers and professionals, Workplace Options is the world's largest integrated employee support services and work-life provider. Service centers in Raleigh. N.C., London, Toronto and Dublin support more than 32 million employees in 20,000 organizations, across 170 countries. To learn more, visit www.workplaceoptions.com.


 

© 2012 Workplace Options, Inc. All rights reserved.