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Workplace Options Expands Customer Support Infrastructure with New Canadian Service Center
Service Center Offers 24-Hour Support to Canadian EAP and Work-Life Customers
Contact:
Christine Hall
chall@capstrat.com
919-882-1998
24 May 2010 – Raleigh – Workplace Options, a leading global provider of work-life and employee assistance benefits, today announced its new Global Assurance solution for businesses seeking to add employee benefits coverage for workers traveling out of the country.
On the heels of a recent report by American Express that found a quarter of the world’s major companies plan on increasing worldwide travel this year in hopes of generating sales, the option to provide global benefits coverage for employees is of great value.
The first service of its kind in the industry, Global Assurance will ensure that any current work-life or employee support benefits will follow the employee rather than only providing coverage while in their home country. Simply put, the product will continue to provide employees with the same employer-sponsored benefits they would receive while at home.
For example, if a U.S. citizen traveling to Ireland for a week-long business trip found herself in need of legal services while there, Workplace Options would be able to connect her with legal service providers in that country, instead of a service provider hundreds or thousands of miles away.
"As employers continue to expand their businesses across borders, the need for global benefits coverage has become increasingly important to companies," said Dean Debnam, chief executive officer at Workplace Options. "With that in mind, Workplace Options is pleased to be the first employee benefits provider to offer this global safeguard."
Whether on a business trip or vacation, under the protection of Global Assurance, employees are covered for up to 30 days. Additional expatriate or extended global coverage services are also available for instances when employees are out of the country for an extended period of time.
"While many workers find themselves periodically traveling outside of their home country, many do not realize the lapse in benefits coverage that occurs once they cross borders," said Alan King, president and chief operating officer at Workplace Options. "Global Assurance is a step employers can take to safeguard their most valuable assets no matter where they travel for business or pleasure."
The Global Assurance product is available immediately as an optional service, and provides coverage in any of the 153 countries worldwide served by Workplace Options. For more information on the products and services offered by Workplace Options, visit www.workplaceoptions.com or call 866-792-3610.
About Workplace Options
Workplace Options helps employees balance their work, family and personal life in order to make their lives healthier, easier and more productive. The company's world-class employee support and work-life services provide information, resources, referrals and consultation on a variety of issues ranging from dependent care, legal and financial issues to stress management and wellness.
Drawing from an international network of credentialed providers and professionals, Workplace Options is the world's largest integrated employee support services and work-life provider. Service centers in Raleigh. N.C., London, Toronto and Dublin support more than 32 million employees in 20,000 organizations, across 170 countries. To learn more, visit www.workplaceoptions.com.
© 2012 Workplace Options, Inc. All rights reserved.
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