Seamless worldwide delivery of employee assistance and work-life services to employees and families outside the United States through our international network of qualified providers
Workplace Options offers a full component of employee assistance and worklife services to employees located around the globe. Whether it's for a handful of expatriate workers or an entire international division, Workplace Options' network of 8,000 EAP partners and counselors in over 170 countries can provide a common global platform of exceptional employee support services.
Why Workplace Options?
High level of customization and flexibility in design
Delivery accommodates a client-determined number of sessions per year per incident
State-of-the-art web platform and seamless case management system
Consistent service delivery, reporting, and quality control
Cross-cultural sensitivity
Integrated work-life services to provide legal or financial advice, as well as consultation and referrals for dependent care and other issues
Supporting a Range of Issues
Personal consultation provides employee and family support for a range of issues that include (but are not limited to) the following:
Stress: personal or work-related
Family and relationship issues
Emotional or psychological issues
Substance abuse
Critical incident and trauma response
Critical Incident Stress Debriefing (CISD)
Bereavement
Sexual harassment or bullying
Physical or mental abuse
Dealing with difficult people
Managing life transitions
Optional Services:
Work-Life Services: legal or financial advice; child or elder caregiving resource and referral (not available in all locations)
Training services and workshops for managers or employees, as well as expert human resource consultation
Critical Incident Stress Debriefing (CISD)
This product overview is intended for descriptive purposes only.
Please speak with your account manager or sales person for details.
The Service Includes:
24-hour emergency service for all employees and their immediate family members
Toll-free hotlines or collect call numbers available in all countries
Face-to-face and/or telephonic counseling services provided in English or the local language
Global Account Managers, as well as local liaisons for large sites
Network of local multidisciplinary counselors in more than 170 countries and their major cities around the world
Promotion and employee communication in various languages
Employee and manager orientations
Provision of statistical information and utilization data, quarterly, and annual reports