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Advantage Worldwide

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Advantage Worldwide

Seamless worldwide delivery of employee assistance and work-life services to employees and families outside the United States through our international network of qualified providers

Workplace Options offers a full component of employee assistance and worklife services to employees located around the globe. Whether it's for a handful of expatriate workers or an entire international division, Workplace Options' network of 8,000 EAP partners and counselors in over 170 countries can provide a common global platform of exceptional employee support services.

 

Why Workplace Options?

 

  • High level of customization and flexibility in design

  • Delivery accommodates a client-determined number of sessions per year per incident

  • State-of-the-art web platform and seamless case management system

  • Consistent service delivery, reporting, and quality control

  • Cross-cultural sensitivity

  • Integrated work-life services to provide legal or financial advice, as well as consultation and referrals for dependent care and other issues

 

Supporting a Range of Issues

 

Personal consultation provides employee and family support for a range of issues that include (but are not limited to) the following:

 

  • Stress: personal or work-related

  • Family and relationship issues

  • Emotional or psychological issues

  • Substance abuse

  • Critical incident and trauma response

  • Critical Incident Stress Debriefing (CISD)

  • Bereavement

  • Sexual harassment or bullying

  • Physical or mental abuse

  • Dealing with difficult people

  • Managing life transitions

 

Optional Services:

 

  • Work-Life Services: legal or financial advice; child or elder caregiving resource and referral (not available in all locations)

  • Training services and workshops for managers or employees, as well as expert human resource consultation

  • Critical Incident Stress Debriefing (CISD)

 

 

This product overview is intended for descriptive purposes only.
Please speak with your account manager or sales person for details.

 

The Service Includes:

 

  • 24-hour emergency service for all employees and their immediate family members

  • Toll-free hotlines or collect call numbers available in all countries

  • Face-to-face and/or telephonic counseling services provided in English or the local language

  • Global Account Managers, as well as local liaisons for large sites

  • Network of local multidisciplinary counselors in more than 170 countries and their major cities around the world

  • Promotion and employee communication in various languages

  • Employee and manager orientations

  • Provision of statistical information and utilization data, quarterly, and annual reports