Around-the-clock counseling and coaching platform delivered via instant-message technology
Advantage eSessionCONNECT℠ is a 24/7 online counseling and coaching platform that will complement your telephonic and face-to-face assistance program by providing users with instant live-chat access to a Master's-level professional.
Expanding Your Reach
Our eSessionCONNECT technology offers your organization instantly expanded hours and a discreet, convenient point-of-access to service. This platform is especially beneficial to individuals who are:
Dispersed
Mobile
Technology-focused
Working outside of traditional business hours
Regular users of technology as a means of communication—for example, university students and faculty
Quality Assurance
Our credentialing procedures follow the standards for credentialing set forth by the National Committee for Quality Assurance (NCQA) for primary source verification. All of our counselors possess a Master's degree in a mental health discipline and 3 years minimum post-Master's experience in the direct provision of clinical care. All eSessionCONNECT counselors have completed special training in delivering counseling online.
This product overview is intended for descriptive purposes only.
Please speak with your account manager or sales person for details.
Service Features:
Accessed directly or through a portal featured prominently on the acclaimed Advantage Website, eSessionCONNECT can easily be customized with your logo. Website features also include:
Personalized member registration and login
A brief biography of the counselors available at the moment for an instant session<
24/7 live-session capability
A secure communications center that allows for sending and receiving messages, scheduling appointments, and for posting appointment reminders
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