What We Offer > United States

We understand that clients require flexibility. That's why all of our products are designed to be "building blocks" for your organization's individual service. You are in control of developing your benefits package by selecting your work-life service and adding the Product Enhancements that are of greatest benefit to your employees and their families.

 

Right down to the features included in your Core Service, we offer the most customizable way for you to build the service plan suited to the needs of your organization.

 

Three Tiers of Service Level

• Fundamental: Non-interactive web-based service (excludes live consultation)
  
  
• Complete: This is considered the "standard" level of service and is available for Consultation and Web
  
  
• Enhanced: The most inclusive Core Service that offers premium Consultation and Web features, and now includes Advantage Live Well wellness coaching
  
  

 

Three Options for Service Delivery

For service delivery, you decide which format works best for your workplace:

• Consultation Only: 24-hour toll-free access to work-life consultants (not available at the Fundamental service level).
  
  
• Web Only: Available at the Fundamental, Complete, and Enhanced levels. Service features are basic at the Fundamental level and most robust at the Enhanced level.
  
  
• Consultation and Web: Available at the Complete and Enhanced levels. Consultation and Web is typically the best service delivery access choice for clients.
  
  

 

This product overview is intended for descriptive purposes only.
Please speak with your account manager or sales person for details.