Workplace Options, the world\u2019s largest independent provider of employee wellbeing support solutions, was recently presented the \u201cBest Delivery of Critical Incident Response Services\u201d award by the International Employee Assistance Professional Association (EAPA). The award is given for exceptional response following a critical incident.<\/p>\n
Workplace Options was recognised for its quick intervention following a series of terrorist suicide attacks in Sri Lanka. Overcoming a number of obstacles including a communication blackout and restricted access, Workplace Options delivered a large-scale, multi-pronged response that included telephonic and on-site trauma support to employees of client companies and their family members. Workplace Options also hosted two live, online seminars for employees and managers \u2013 Restore Your Resilience After the Terrorist Attack and Rebuilding Your Team\u2019s Resilience in the Aftermath of a Terrorist Attack.<\/p>\n
\u201cOur Rapid Response Critical Incident team does a tremendous job of providing crisis support for employees in the wake of a tragedy,\u201d explains Dean Debnam, Chief Executive Officer at Workplace Options. \u201cThe care and assistance they bring to individuals and families is an important first step in helping impacted workplaces recover.\u201d<\/p>\n
Lorene Lacey, Director of Global Crisis Response, accepted the award on behalf of Workplace Options. \u201cThis award speaks to the incredible teamwork shared between Workplace Options\u2019 Incident Management team, Network Services, Account Management, and professionals that we work with around the globe.\u201d shares Lacey. \u201cCompassion drives all of us to provide excellent support to those impacted by a traumatic event.\u201d<\/p>\n
The award was presented to Workplace Options on September 27, during the EAPA 2019 Conference.<\/p>\n