Case Studies

Our Work In Action

Below, you will find real examples of ways that our organization helps individuals, their families and by doing so, also helps their organizations. When an individual gets help with an issue that is affecting their job performance, it allows them to be more effective and efficient at work.

Whatever issue employees may be facing, our services can help ease their burden.  Some may need assistance with simple tasks such as finding a new day care center. Others may be looking for help with wellness coaching, or may even need assistance following a traumatic event.

The following case studies illustrate the value of Workplace Options services, and some of the ways we help employees and their families around the world.

Case Study:
HR & Business Support

Human resources representative from a national restaurant chain determined that their managers needed assistance with time management in both their professional and personal lives.

Case Study:
Global Products

A client based in Germany e-mailed the EAP service and requested to speak with a counselor. He indicated that his father passed away the previous week and he was having difficulty coping with the loss. He did not have a strong support system nearby, as his family lived three hours away. His father’s death occurred suddenly and he was grappling with not being able to say goodbye to his father.

Case Study:
EAP Support

A couple called Workplace Options from their home in London. They were worried about their 15-year-old daughter. They were concerned that she may be experimenting with drugs and alcohol. One of our counselors spoke with the parents about typical communication problems that occur between parents and teenagers.

Case Study:
Legal/Financial

A nurse’s aide from a Sacramento area hospital called our service center. She had shared with her supervisor that she was experiencing stress due to a disagreement with a roofer she had hired to do some work at her home.

Case Study:
Wellness

The caller was a 36-year-old female who managed a 10-person sales team. She typically worked a 12-hour day and needed to make herself available on a 24-hour basis to meet her weekly and monthly sales targets. She felt she lacked the stamina needed to continue with this schedule and found it difficult to find the time to eat well or to exercise. She contacted a wellness coach for advice on improving her wellbeing.

Case Study:
Dependent Care

The caller, a training manager at a financial services company in New York State, contacted our care consultant after he was advised by his mother’s assisted living facility in Pennsylvania that she could no longer reside there. His mother’s dementia had become severe and the facility was not equipped to manage her.

Case Study:
Work-Life

An administrative assistant from a university in Texas called our service center looking for help planning her 12-year-old daughter’s birthday party. She wanted to make the party special so she had allowed her daughter to invite five of her friends to spend the day at a local theme park.