Case Studies

Our Work In Action

Below, you will find real examples of ways that our organization helps individuals, their families and by doing so, also helps their organizations. When an individual gets help with an issue that is affecting their job performance, it allows them to be more effective and efficient at work.

Whatever issue employees may be facing, our services can help ease their burden.  Some may need assistance with simple tasks such as finding a new day care center. Others may be looking for help with wellness coaching, or may even need assistance following a traumatic event.

The following case studies illustrate the value of Workplace Options services, and some of the ways we help employees and their families around the world.

Case Study:
HR & Business Support

Human resources representative from a national restaurant chain determined that their managers needed assistance with time management in both their professional and personal lives.

Case Study:
Global Products

LOCATION: Germany PROBLEM: Productivity loss due to grief. SOLUTION: EAP support A client based in Germany e-mailed the EAP service and requested to speak with a counselor. He indicated that his father passed away the previous week and he was having difficulty coping with the loss. He did not have a strong support system nearby, as his family…

Case Study:
EAP Support

A couple called Workplace Options from their home in London. They were worried about their 15-year-old daughter. They were concerned that she may be experimenting with drugs and alcohol. One of our counselors spoke with the parents about typical communication problems that occur between parents and teenagers.

Case Study:
Legal/Financial

A nurse’s aide from a Sacramento area hospital called our service center. She had shared with her supervisor that she was experiencing stress due to a disagreement with a roofer she had hired to do some work at her home.

Case Study:
Wellness

LOCATION: India PROBLEM: Work stress impacting productivity. SOLUTION: Wellness Coaching The caller was a 36-year-old female who managed a 10-person sales team. She typically worked a 12-hour day and needed to make herself available on a 24-hour basis to meet her weekly and monthly sales targets. She felt she lacked the stamina needed to continue with this schedule…

Case Study:
Dependent Care

LOCATION: Buffalo, NY PROBLEM: Long-distance care giving responsibilities leading to decreased productivity at work. SOLUTION: Dependent Care The caller, a training manager at a financial services company in New York State, contacted our care consultant after he was advised by his mother’s assisted living facility in Pennsylvania that she could no longer reside there. His mother’s dementia had…

Case Study:
Work-Life

LOCATION: Dallas, TX PROBLEM: Need for party-planning assistance during work hours. SOLUTION: Daily Living; Savings Center An administrative assistant from a university in Texas called our service center looking for help planning her 12-year-old daughter’s birthday party. She wanted to make the party special so she had allowed her daughter to invite five of her friends to spend…