Products & Services

Employee Wellbeing Products & Services

You have options.

Our work covers emotional, practical and physical support for employees to help make them more effective and productive in their personal and professional lives. Their organizations can realize the benefits of a well-supported workforce, and be more successful. We provide customized, consistent delivery, to fit the unique needs of EAP providers, organizations and their employees, brokers, consultants and resellers. Reach out today to connect with our expert team for a consultation and strategy development, or request information about specific products and services.

Contact us for more information

  • All
  • Critical Incident Support
  • Dependent Care
  • Especially For EAPS
  • Global Products
  • Hr & Business Support
  • Labor Solutions
  • Legal/Financial
  • Wellness
  • Work-Life

ADVANTAGE WORLDWIDE

24/7 access to global platform of EAP services, counselors, and work-life services. Advantage Worldwide provides employee assistance benefits, including counseling, work-life services, and more based on customization. The service is offered in English or the local language and includes a global Web platform with a seamless case management system, consistent service delivery, reporting, and quality...

ANSWER 24

EAP that's ready when you are -- any call, any time. Answer 24 is a clinical answering service offering a menu of options including intakes, assessments, crisis interventions, referrals, work-life solutions, and triage services for EAP providers nationwide. Used either as back-up staffing support or as the primary entry point, Answer 24 can be seamlessly...

AWARE

Reduce stress, increase engagement, and improve focus and overall wellbeing. Aware is a mindfulness-based stress reduction program that helps employees meaningfully engage in the present moment. It offers a research-based approach to stress management.  Individuals who engage in this program learn to counteract stress, reduce distracted living, establish greater mind-body balance, and proactively stimulate wellbeing....

BE WELL AT WORK

Helping organizations create a more engaged, resilient and mindful workforce. Be Well at Work brings together various services along the spectrum of wellbeing - including physical, emotional, and practical wellbeing support and services. Our health and wellness coaches are trained and can assist with a variety of needs, including helping someone train for a 10k...

CARE CENTER

An online center that keeps the whole family involved in caring for their loved ones. Care Center is the family’s online center for keeping caregiving needs, assignments, and celebrations organized. Each family can open a secure account, create a personal login, and give access only to those people they choose. They can then create a...

CARE COACH

Providing care for caregivers with empathic, professional phone support. Care Coach is an award-winning program that offers telephonic support to the family and/or primary caregiver of an elder or dependent adult. These meetings are professionally facilitated by one of Workplace Options’ Care Coaches, and address the special care needs of elders or dependent adults. This...

COMPLIANCE LINE

Custom whistleblowing hotline makes reporting grievances safe and confidential. The Compliance Line provides 24-hour toll-free telephonic answering, reporting, and tracking of compliance concerns to assist in the identification of possible unethical, illegal, or questionable behavior within the workplace. Clients may receive concerns related to fraud, health violations, sexual harassment, and other categories. These calls are...

CONSULTING

Get information from the experts and take your company to the next level. As an industry leader in workplace wellbeing, Workplace Options’ staff members are frequently called upon to speak at conferences, provide consultation services, and deliver information on best practices. Our consulting practice is offered by a cadre of consultants boasting 65 years of...

DAILY LIVING PLUS

Whatever your needs, we can help – research, confirmation, and purchasing all in one place. Expanding upon our Daily Living work-life services, Daily Living Plus consultants are available to research information, arrange services, and even make purchases or reservations on behalf of employees. We can find, confirm, and purchase products or services using an employee-provided...

DUTY2CARE

Show you care by extending support to customers affected by traumatic incidents. When a critical incident involves the public as well as your employees, your organization can fulfill its duty to care, protect against liability, and increase customer loyalty by offering counseling support to customers. Duty2Care is cost-effective and simple to administer. Workplace Options provides...

ELEVATE

Addressing needs associated with significant symptoms of anxiety and depression. Elevate is a depression and anxiety support program that provides employees with longer term counseling through face-to-face clinical sessions. The product is meant for individuals who have symptoms that are deemed too significant for the short-term, solution-focused approach of a traditional EAP. Longer-term support can benefit...

ENGAGEMENT ENGINE

Connect and communicate with employees through our engagement-centered web platform. The Engagement Engine is more than Workplace Options’ latest web template: it’s a platform that employers can use to dialogue with employees and capture their best ideas. While it can still serve as a customized reference library offering access to relevant articles and news items,...

FINANCIAL ASSIST

Comprehensive financial support services empower employees to focus on workplace duties rather than fiscal concerns. Employees requiring financials services can contact a financial consultant for intake and resolution of many issues. We address bankruptcy, budgeting, buying a home, debt, retirement planning, identify theft prevention, and much more. If the issue requires additional preparation, planning, or...

GERIATRIC CARE ASSIST

Free in-home assessment and transition services can help those caring for aging family members. Offered as a client‐sponsored benefit at no cost to the family, our Geriatric Care Assist program provides a predetermined amount of time with a professional geriatric care specialist to provide guidance, expertise, and insight. The specialist can meet with families or...

GLOBAL LEARNING CENTER

Live and online training sessions offer a multitude of topics on employee improvement. Global Learning Center offers in-person and online seminars delivered by a qualified presenter who is credentialed by Workplace Options. Seminars can be recorded and posted to the client’s Advantage Web. Each seminar topic is customizable to include relevant information regarding the company...

GLOBAL WELLBEING QUESTIONNAIRE

Get a global snapshot of your company's physical, emotional, and practical health. The Global Wellbeing Questionnaire (GWQ) covers some topics that a traditional health risk assessment (HRA) does not. The GWQ asks questions that address emotional components of health and an employee’s practical capabilities to implement positive changes. Instead of viewing physical health in isolation, the...

GLOBAL WELLNESS

Organizations can get help to meet their wellness goals, improve health, and promote productivity. Global Wellness provides a fully integrative suite of services and products that can be implemented separately or combined for a comprehensive workplace wellness solution. From health risk assessments to telephonic wellness coaching to learning programs, it provides a holistic approach to...

iConnectYou

Get complete EAP access and delivery in the palm of your hand. iConnectYou is Workplace Options’ innovative app that allows users to engage with a counselor—via phone, video, instant messaging, or SMS text—at the tap of a button. Serving as both an access and delivery tool, iConnectYou not only allows members to initiate contact with...

IN MY HANDS COGNITIVE BEHAVIORAL THERAPY (CBT)

Individuals can access self-help that moves at their pace. In My Hands is an online self-help program that addresses mild to moderate anxiety, stress, and depression. The program educates users and suggests techniques and tasks designed to guide participants into positive therapeutic outcomes. The program is self-paced, and encourages participants to interact with the application...

LABOR LINE

This grievance line can help get your organization in compliance with local and international laws. Labor Line is a third party service that allows workers to confidentially report workplace grievances, compliance issues, take company-wide surveys, and more - from anywhere in the world. This service is accessible 24/7 telephonically, by email, or SMS. It also...

LEGAL ASSIST

Access to legal advice and a network of attorneys, provides peace of mind about legal questions. Legal Assist offers access to answers over the phone to simple legal questions, and access to our network of vetted, experienced attorneys. Our network attorneys offer free initial consultations and (in many cases) discounted hourly fees if additional services are...

LIFECYCLE KITS

Take a comprehensive look at issues supported by the EAP with high-quality educational materials. Workplace Options’ LifeCycle Kits were developed to provide employers with resources to more fully address a range of issues faced by managers and employees. Workplace Options provides four levels of LifeCycle Kits: Mini LifeCycle Kits, Standard LifeCycle Kits, a Premium LifeCycle...

MICRO-COACHING

Get helpful information through text-based physical, emotional, and practical wellbeing coaching for employees. Micro-Coaching is a solution for employees who don’t have access to private spaces during the day. These text-based communications are pushed out to employees, who can interact with qualified professionals for the individualized support they need. Programs can be catered to any...

NANNY FIND

We help you find help, by providing support for locating in-home care providers. Nanny Find supports employees during the process of recruiting and hiring nannies, au pairs, and other in-home care providers. The program offers a consultation session to determine the parent’s preferences and requirements for care, followed by a candidate search and prescreening. Our specialist facilitates...

NETWORK ADVANTAGE

This network management service offers access to a variety of mental health resources. Network Advantage is a network management service. This benefit gives you access to an extensive network of credentialed behavioral health clinicians, case monitoring, and network analysis reports. With this service, you will have network access and a credentialing system integrated into one...

NEW PARENT RETURN TO WORK

Help employees make a seamless transition back to work after parental leave. New Parent Return to Work Coaching facilitates successful reintegration of employees following a parental leave by supporting both the employee and his or her manager. Eligible employees are provided up to three sessions of individual telephonic sessions with a coach. These sessions focus...

NURSELINE

Access, by phone, to highly trained medical professionals helps alleviate stress from health concerns in the moment. Nurseline offers expert medical advice over the phone, 24/7.  Employees can call and discuss a range of medical issues, including illness, injury, treatment options, procedures, and other concerns. Nurses will also direct callers to a physician or medical...

NURSING MOTHER ASSIST

24/7 access to lactation coaching, promoting successful breast-feeding for working mothers. Nursing Mother Assist offers telephonic lactation information and support for breast-feeding mothers before and after the birth of a child, as well as during the return to work. Our services are provided by Certified Lactation Specialists and Internationally Board Certified Lactation Consultants. Request More...

ON-SITE HEALTH SCREENINGS

Measure employee health risks to get actionable data to help manage them. The On-Site Health Screenings product is a protocol of standard health screenings administered on-site to employees by trained medical professionals. This includes monitoring and reporting on: blood pressure, body mass index (BMI), and blood profiles for lipid panels, cholesterol, and glucose. Request More...

PATHWAYS

Extended clinical support through face-to-face, telephone or video counseling. Pathways provides covered individuals with support for issues that are unlikely to be satisfactorily addressed during short-term, solution-focused counseling.  Pathways offers “no limit” to the number of clinical sessions, and interventions being case managed to completion or external referral within one calendar year. This service is targeted towards...

RAPID RESPONSE

Quick crisis support services for those who have experienced a traumatic event. Rapid Response provides support for organizations who have been impacted by traumatic events such as the death of an employee, a workplace accident, a natural disaster or others. Such situations can impact employees or their family members in a variety of ways.  The service provides in-the-moment telephonic...

RAPID RESPONSE – LEADING THROUGH CRISIS

Practical tools and training for managers and human resource professionals to help cope with crisis situations Rapid Response: Leading Through Crisis offers practical tools and training for managers and human resources staff, to learn to better cope with disasters, and minimize disruptions for their organization. The product is available globally, and provides ongoing support through...

RAPID RESPONSE CRITICAL INCIDENT FOR EAPs

Trauma support services for EAPs and their client companies worldwide. Traumatic events can cause disruption in the workplace for organizations and their employees. The death of a colleague, a workplace accident, a natural disaster, or other crisis situations can bring stress, anxiety and other issues for workers.  Through in-the moment telephonic support, structured telephonic counseling, face-to-face...

STUDENT ASSIST

Support students, improve performance and retention, and manage personal and academic issues Advantage Student Assist integrates with existing student support programs, and offers professional counseling, work-life resource and referrals, and life and career guidance for students. The service includes 24/7 live access to master’s level counselors by telephone, e-mail or SMS. Request More Information Contact...

SUBSIDY ASSIST

Empowering employees to pursue their dreams and achieve life goals Subsidy Assist is a customized offering that gives you flexibility to maximize the ROI on your subsidy assistance program. This service can provide program design, implementation, promotion, and third-party administration. You can pick and choose what is best for your subsidy assistance program, including consulting,...

TOTAL SOURCE

Full-service EAP solution helps employees immediately have access to productivity-increasing and stress-reducing services Total Source is an “out of the box” complete EAP solution. The product provides comprehensive case management from start to finish. This includes access to Workplace Options’ master’s level credentialed clinicians, structured telephonic counseling, referrals to network of credentialed clinicians for face-to-face...

UCMS

Make your business more effective with better efficiency for counselors and consultants Unified Case Management System (UCMS) is the only case management platform designed by the employee wellbeing industry, specifically for EAPs. It’s also the only case management system in operation created by the people who use it. Through a design backed by 36 years...

WELLNESS COACHING

Motivating employees to improve their health and wellness Our telephonic wellness coaching program offers access to certified professional coaches who provide individualized, goal-oriented guidance, wellness education, strategy development, and encouragement. Individuals and coaches commonly design wellness plans around weight management, nutrition, tobacco cessation, physical activity, stress management, and overall lifestyle improvement. Sessions are aimed at...

WORK-LIFE

Connecting employees with core work-life services, facilitating productivity and lowering stress Work-Life offers multiple levels of customization. At its core, it offers confirmed convenience referrals to community providers. A worker spends a few minutes completing an intake, then our team completes research and sends information back to the worker. This can include shopping for a...

Worker Surveys

Get affordable, actionable data to meet your needs and understand more about your workers. With surveys designed to provide information on worker wellbeing, engagement, health, knowledge and preservation of rights, harassment and more, you can discover important information to help you address issues and strategize for the future. There are several options for deploying surveys...

WOVO

A digital system for a more engaged workforce and better-informed management Designed to instantly connect management to front-line workers with ease, WOVO is an integrated mobile and web-based system. It improves worker experience by providing a number of worker voice and worker wellbeing tools that foster wellness and productivity. Innovative features, wellness coaching interactive professional...