Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

My Family Care Network App

An all-in-one app providing a convenient way to coordinate dependent care

Solution Features

Finding a tutor, back-up child care, or senior care can be a time-consuming ordeal involving multiple phone calls, texts, and emails. My Family Care Network app simplifies the process, allowing employees to solicit support from multiple members of their personalized friends and family network.

View the My Family Care Network App video

Streamlines requests for tutoring, child care, or senior care support:

– Employees can build their personal network of friends and family members
– A single request for support can be shared with network members simultaneously
– Network members can respond via app with one-click to accept or reject a request for care

Offers convenient payment options:

– App can be connected to a Stripe account to facilitate seamless payment for service
– Network members can receive monetary payment via Stripe or bank of hours for a future trade
– Receipts can be submitted to the employer for subsidized care via the app (if applicable)

Designed to minimize work disruptions:

– Helps reduce absenteeism, tardiness, and early-leave due to tutoring needs, back-up child care, or senior care issues
– Encourages employees to create a back-up plan ahead of an unpredicted lapse in care arrangements

Connecting Your Employees to the Help They Need

The My Family Care Network app connects your employees to our dependent care assistance program. This corporate dependent care platform helps your team find back-up childcare, senior care and tutoring services. Using the app makes taking advantage of this family health care network for corporate offices much easier and faster for employees. The app means a single request for support through the family care network can be shared by multiple members at the same time. This means members of the network can respond quickly with a single click to either accept or reject the request.

When used to connect to the dependent care assistance plan, the app also provides users with a host of convenient payment options. These include connecting a Stripe account for seamless payments to the service. Members of the network can receive their payments via Stripe or build up hours for a trade in the future. They also have the option to submit receipts to the employer for subsidized care directly through the app if applicable.

Our family health networks provide a quick and simple way for employers to minimize disruptions in the workplace and reduce the rate of absenteeism or tardiness caused by family care issues. Having access to it means employees have a backup plan they can use to plan ahead in the event of emergencies or unexpected gaps in care.

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
Read More

Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
Read More

Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
Read More

Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
Read More

Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
Read More

* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

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