Members

Customer Hub

Local Service Partners

Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

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At A Glance

Singapore

Balancing Work and Academic Responsibilities

Organizational Effectiveness

Enhanced Solutions

Student Assist

  • Student Support
Support students, improve performance and retention, and manage personal and academic issues

A student called in for support, sharing that he was struggling to balance his increased course load with his job responsibilities. He was also concerned about his relationship with his direct supervisor. Even though the student was in his final year of studies, he debated dropping out.

In addition to receiving in-the-moment support, the student was referred to a face-to-face counselor who worked with him on several skills including stress management and time management techniques. After a few sessions, the student reported he resolved his issues with his manager and was growing more confident in his ability to balance his work and academic responsibilities.

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