Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

The WPO Australia Experience

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We Offer Comprehensive Wellbeing Support For Your Organisation

Emotional Support

Our counselling and critical incident response services make a strong employee assistance program even better and provide 24/7 support for workers and their families around the globe.

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Physical Support

Personalised coaching on topics such as weight management, tobacco cessation, fitness and exercise, nutrition and stress management can help employees lead healthier lives.

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Practical Support

Qualified consultants provide information and resources to employees to help them manage life's challenges and prepare them to be more efficient and effective at work.

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Organisational Effectiveness

Workplace Options’ unique approach combines clinicians, counsellors, coaches, and work-life specialists ready to help you create the best experience for your employees.

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Individual Effectiveness

Workplace Options equips you with the building blocks to transform the health, engagement, and overall happiness of your employees.

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Digital Solutions

Our digital solutions use integrated systems of human and digital interaction to provide a continuum of care and to support individuals on their wellbeing journey.

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Case Management and Reporting

Access to interactive live reporting with industry benchmarks for clients to use and gain insights into employee wellbeing.

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Global Reach

50+
Global Offices & Service Centres
83M+
Employees we serve
200+
Countries & Territories we cover
113K+
Organisations we support
57%
Fortune 500 companies we help
100+
Languages
40+
Years in business
83K+
Credentialed providers
98%
Members who feel our services helped them

We Help People

We are the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. That gives us the freedom to be more responsive, and pioneer new employee wellness programs and technologies.

Contributing to the Total Wellbeing of Global Companies

Wiley

We appreciate that WPO offers comprehensive support services, mental health resources and counseling, which are vital for our employees' well-being. The support in multiple languages, the easy-to-use app, and the 24/7 availability really stood out for us. We were particularly impressed by their face-to-face and virtual health services across Australia, their ability to match employees with counselors that fit their needs, and the fact that they include household family members in their services.

Shivani Gopal - People and Performance Coordinator, Wiley & Co

AI Media

As a global company, it was very important to us that our EAP provider could effectively support our employees outside of Australia. The local and in-country support offered by Workplace Options was a big consideration in our decision to switch to them as this addressed the biggest issue we faced at the time. Now our employees are happier knowing that they can reach out to wellbeing professionals in their own country with whom they can better relate, and in the same time zone which makes contact so much easier.

Irene Yanga - People Partner - APAC, AI Media

AI Media

Atlantic was seeking to engage a company that could provide a safe and supportive environment to assist in the well-being of our employees. After interviewing several EAP companies, it was identified that many were unable to provide a holistic service with limited interaction and varying response capabilities. It became clear that WPO was approaching mental health and employee well-being with a broader perspective. The understanding that stress and anxiety stem from a vast number of contributing factors in one’s life, both in the workplace and personal life, and the provision of pathways not just for discussion but also for providing the tools to self-heal in the future, was comforting and exactly what we were looking for.

Jason Papadatos - General Manager – Operations, Atlantic Plumbing & FMD

In The News

Our Memberships and Accreditations

Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organisation’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing programme reached out to the Consulting Practice team to analyse member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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Case Study

Expanding a Parental Leave Program to Eight Global Locations

SITUATION A large multinational company engaged the consulting team to expand its parent leave program to eight locations worldwide. ACTION The Consulting team organised stakeholder committees to assist in aligning the program with local practices and regulatory requirements for each location. They also worked with…
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Case Study

Assessing Employee Wellbeing in a Remote and Rigorous Work Environment

Workplace Options (WPO) was engaged to assist a construction company in assessing the needs of workers in a challenging and extremely remote environment. Employing 1000+ workers for a 5-year period, the client was awarded a large-scale construction project located in the Yamal Peninsula of Russia…
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Case Study

Supporting a global restructuring

Workplace Options (WPO) received a request from a multinational company undergoing a global restructuring at 14 locations spanning nine countries. Evidence indicates that organisational changes involving restructuring cause stress, anxiety, and trigger multiple emotional issues. SITUATION Knowing that restructuring leads to broad-scope workplace disruption, the…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Ready to start a conversation

Our team of experts can help you tailor and deliver a wellbeing solution for your organisation locally and globally. No matter the size, scope or market you serve, we are here for you.