Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

About WPO

We create an environment where people can be their authentic self in every aspect of their life. Our mission is to offer individuals and organizations a continuum of human-centered wellbeing solutions that address emotional, practical and physical needs anytime, anywhere.

Great Beginnings

Workplace Options is founded in Raleigh, N.C, as a provider of work-life consultancy services and training to U.S. corporations.


The organisation launches a new business model focusing exclusively on resource and referral solutions for EAP partners and third-party organisations. Workplace Options also begins delivering wellness and global EAP services.

Expanding Our Offerings

Workplace Options introduces the partnership integration model to the EAP industry, while also launching the employee wellbeing world’s first live-chat service, LiveConnect.


Workplace Options creates a dedicated practice for certified wellness coaches to meet growing global demand. The next year, we launched the industry’s first face-to-face counselling mobile application, iConnectYou.


Workplace Options introduces  UCMS, the first case-management system designed by the employee wellbeing industry for the employee wellbeing industry.

Going Global

Service centres in the U.S., Canada, UK, Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India, and Indonesia strengthen the organisation’s global presence.

Moving Forward

Workplace Options announces investment from WindRose Health Investors to expand employee wellbeing resources globally.

Our Mission and Values

Workplace Options offers individuals and organisations a continuum of human-centred wellbeing solutions that address emotional, practical, and physical needs anytime, anywhere.

  • Customer Focus

    A common direction

  • Open And Honest Communication

    To enable our success

  • Creativity And Innovation

    To propel us forward

  • Integrity Is The Foundation

    The foundation of our actions

  • Teamwork

    To harness our collective strengths

  • Our People

    The core of our business

Our Global Footprint

Covering the employee wellbeing needs of 79 million people from 116,000 organisations worldwide is no small task. We have invested in facilities around the world to help provide employees with the best possible service around the clock and around the globe, whenever and wherever they may need it.

Solutions Adapted to Local Needs

Workplace Options solutions can work for organisations no matter the scale or location of your workforce.