Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Emotional Support

Answer 24

Maximising call centre capabilities by providing supplemental 24/7 clinical support with Answer 24

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Short-term, solution-focused sessions delivered by phone, in person, or by online video

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Manager Assist

Unlimited telephonic consultation for HR/ managers

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6-week telephonic mindfulness program designed to enhance wellbeing, manage stress, and improve focus

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In My Hands

Self-directed computerised cognitive behavioral therapy (cCBT)

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Single Session Therapy (SST)

Counselors engage with callers to resolve their concerns within the initial consultation by providing immediate emotional support supplied in a single conversation

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Organizational Effectiveness

Workplace Options’ unique approach combines clinicians, counselors, coaches, and work-life consultants to help you create the best experience for your employees.


  • Organisational Effectiveness

The Wellbeing Ambassador Programme is part of an organisation’s strategic..

  • Organisational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

  • Organisational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

  • Technology

A 42-year-old married woman living with her spouse and four..

  • Employee Wellbeing

It takes a lot of effort and paperwork to relocate..

  • Addiction Management

Without adequate support and resources, tobacco cessation can be a..

  • Mental Health

Health care workers around the world have been on the..

  • Mental Health

A participant reached out and explained that he recently had..

  • Employee Wellbeing

Although health organizations warn that older adults face greater risks associated..

  • Mindfulness

Some people argue that personality is fixed and cannot be..