Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

World Mental Health Day 2023

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With the pandemic, international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

PLANNING AHEAD FOR WORLD MENTAL HEALTH DAY

World Mental Health Day is an opportunity for individuals and organisations around the world to raise awareness of mental health issues and to mobilize efforts in support of mental health. A growing number of employers are using observance of the day to do the following:

  • Draw attention to positive mental health practices
  • Remind employees of the mental health supports available to them
  • Reduce the stigma sometimes associated with seeking help for mental health problems

If you would like to observe World Mental Health Day at your organization, this booklet outlines steps to consider in planning the day.

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Download the Booklet

Accidents can happen, even in the safest work environments. People we care about may become sick and even die. Bad actors can bring violence into the workplace. Regional and world events can upset the equilibrium of work. The challenge for employers is to make the workplace as safe as possible for employees, build organisational and individual resilience, and be prepared to respond effectively when that safety is breached and employees' feelings of security and stability are shaken.

  • 7 October 2024

Frontline workers are critical to an organisation's success. They are the people who serve its customers, make its intended culture and image real and do the necessary work that keeps the organisation running. When stress causes frontline workers to underperform, present a disinterested or unhappy face to customers, take time off from work or leave their jobs, the organisation suffers.

  • 10 July 2024

With six years of participant data, a personalised six-session mindfulness programme– provided as part of a global employee assistance programme (EAP) – shows significant benefits in reducing employee stress and improving focus and sleep quality. Those positive benefits continued to improve in the six months following completion of the programme.

  • 27 February 2024

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With the pandemic, international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

  • 15 September 2023

Organisational risk management has broad applications, from mitigating financial risk to recognising and managing risks in safety, quality, health, legal liability, and the organization's impact on the environment. Risks to and from an organisation's employees fall within the scope of risk management, typically with a focus on reducing the risk of accidents, injuries, or illness and putting controls in place to prevent employee theft or fraud. Workplace safety, for example, is commonly seen as part of risk management, and that concern extends to aspects of employee health, such as fatigue, that can impact accidents and error rates.

  • 11 September 2023