Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

  • 27 April 2022
  • 2 years

How Measuring Stress in the Workplace Leads to Stress Reduction

ZigZag HR

Data increases the ROI of an Employee Assistance Program (EAP)

Wellbeing has never been higher on the corporate agenda. Today, organisations are primarily looking for an affordable solution that offers concrete and relevant added value for each employee and manager, can be easily implemented and fits within the legally required prevention policy.

Anna Smets is the Director of Business Solutions at Workplace Options (WPO), one of the leading organizations supporting companies worldwide for more than 40 years with Employee Assistance Programmes for all employees and their family members. Qualified psychologists and coaches offer 24/7 professional and confidential support for mental, emotional, physical and practical wellbeing needs.

She meets daily with HR Leaders, Total Rewards leaders, Health & Safety experts and Board members, and shares the results of WPO’s Workplace Wellbeing Study, conducted in the last 9 months of 2021, among more than 17,000 employees from both small and large, Fortune-500 organisations.

Although the Workplace Stress Index is made public biannually, WPO offers its clients 24/7 access to anonymised and aggregated data via a dashboard. This tool allows clients to compare needs of their employees with those of companies of similar size, industries and regions.

“This can be a huge change for organisations that want to prioritise the wellbeing of their employees. While protecting the anonymity of employees, the dashboard, which also displays trends related to bullying and trauma, can alert leaders to red flags within their organisation in near real time.”

The main symptoms that employees looking for emotional support self-reported were first and foremost stress (74%), followed by anxiety (27%). The Belgian figures are fully in line with the data recorded globally.

The Workplace Stress Index plays an important role in helping employers identify and address potential areas for a mentally and physically healthier workplace.

Need advice? Contact Anna Smets:

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