Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Life Coaching

Certified coaches offer support for personal and professional development topics including career goals, time management, organisation, and life transitions

Solution Features

Features a value-based approach to life change:

  • Coaches use motivational interviewing techniques to help guide participants in establishing a personal vision, determining goals, and creating an action plan
  • Employees are engaged in a creative process of self-discovery that draws on their intrinsic motivation to change
  • Calls are scheduled at a time that is convenient for the participant
  • Coaches also provide supportive email communication to share resources and check progress

Common areas of focus:

  • Career development
  • Performance improvement
  • Personal growth
  • Work-life balance skills
  • Managing change and life transitions
  • Time-management skills

Support provided by experienced, professional coaches:

  • Certified coaches engage in continuous professional development through the Live Well Wellness Global Coach Training Programme, which is an approved ACSTH program with the International Federation ICF and is also an approved training programme through the National Board for Health and Wellness Coaching NBHWC
  • Coaching methodology is based on a blending of behaviour change theories, including positive psychology, management and human development, and Prochaska’s readiness-to-change model
  • Acculturated support is provided in the local language

Wellbeing Case Studies

Case Study

Transforming People Leadership in a Volatile World

The Situation: After the COVID-19 pandemic, a large multinational resources company faced challenges supporting a workforce strained by uncertainty, disruptions, and mental health concerns. Border restrictions left many expatriates unable to return home, increasing stress levels, while fluctuating workloads overwhelmed employees. In a region where…
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Case Study

Wellbeing Ambassador Programme

The Wellbeing Ambassador Programme is part of an organisation’s strategic direction to create a safe and psychologically healthy workplace. The programme is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Programme…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing programme reached out to the Consulting Practice team to analyse member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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Case Study

Expanding a Parental Leave Programme to Eight Global Locations

SITUATION A large multinational company engaged the consulting team to expand its parent leave programme to eight locations worldwide. ACTION The Consulting team organised stakeholder committees to assist in aligning the programme with local practices and regulatory requirements for each location. They also worked with…
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Case Study

Assessing Employee Wellbeing in a Remote and Rigorous Work Environment

Workplace Options (WPO) was engaged to assist a construction company in assessing the needs of workers in a challenging and extremely remote environment. Employing 1000+ workers for a 5-year period, the client was awarded a large-scale construction project located in the Yamal Peninsula of Russia…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

The Situation: After the COVID-19 pandemic, a large multinational resources..

7 October 2024
  • Organisational Effectiveness

The Wellbeing Ambassador Programme is part of an organisation’s strategic..

1 December 2022
  • Organisational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022

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