Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Tackling the Burnout Problem

Workforce surveys around the world suggest that employee burnout – already a significant problem – may be getting worse. For employers, this can mean a costly drag on productivity. When workers are exhausted and emotionally distant from their jobs, they are unable to perform at their best and are more likely to make mistakes. They are also more likely to leave their jobs – draining the organisation of skills, knowledge and experience. Burnout at work can also affect all aspects of life, from health and relationships to career and finances.

ABOUT THIS REPORT

Why is burnout such a difficult problem? Perhaps because many organisations have been applying ineffective solutions. They view burnout as an individual problem, for example, and focus on helping employees become more resilient, without making meaningful changes to the work environment. Perhaps the causes of burnout can be longstanding practises and habits of behaviour – sometimes tied up with an organisation’s identity, where change is hard.

Recent research suggests a path forwards.

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Download the Booklet

In partnership, WPO and IIRSM are coordinating efforts to help organisations succeed by addressing employee wellbeing, psychological safety, and psychosocial risk.

  • 6 February 2025

Accidents can happen, even in the safest work environments. People we care about may become sick and even die. Bad actors can bring violence into the workplace. Regional and world events can upset the equilibrium of work. The challenge for employers is to make the workplace as safe as possible for employees, build organisational and individual resilience, and be prepared to respond effectively when that safety is breached and employees' feelings of security and stability are shaken.

  • 7 October 2024

Frontline workers are critical to an organisation's success. They are the people who serve its customers, make its intended culture and image real and do the necessary work that keeps the organisation running. When stress causes frontline workers to underperform, present a disinterested or unhappy face to customers, take time off from work or leave their jobs, the organisation suffers.

  • 10 July 2024

With six years of participant data, a personalised six-session mindfulness programme– provided as part of a global employee assistance programme (EAP) – shows significant benefits in reducing employee stress and improving focus and sleep quality. Those positive benefits continued to improve in the six months following completion of the programme.

  • 27 February 2024

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With the pandemic, international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

  • 15 September 2023