Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Work-Life Services

Consultation, personalized research, and resources for better work-life balance

Real-Time Support For Real Living

Finding the time to complete personal tasks can be frustrating, especially with a busy work schedule. Work-Life Services help employees manage their personal responsibilities by outsourcing important, time-consuming tasks to professional work-life consultants. They do the heavy lifting, so employees can focus on their work responsibilities.

Personalized individual support

Employees receive personalized support for a wide range of needs, including conducting research and compiling information for child care, elder care, events, upcoming vacations, and more

Consultants are also available to connect employees with resources related to finance and legal issues

Each resource is confirmed and includes contact information and other pertinent details

Information and resources are provided electronically, telephonically, or by mail

Research is completed as soon as possible and usually within 12 business hours (or within eight business hours for emergency cases)

Consultants follow up to ensure resources meet the employee’s needs

Convenient and easy to use

Time-saving solution for those struggling to balance demands from work with demands from their personal lives

Accessible via phone or LiveCONNECT on the member website

Professional, friendly consultants deliver excellent customer service

Outsourcing tasks allows employees to focus on job demands

Benefits for employers

Service is designed to promote employee productivity, performance, and wellbeing

Employers are provided with utilization reports on a quarterly basis

Tools are provided for communicating and promoting services internally

Several levels of support are available

Wellbeing Case Studies

Case Study

Wellbeing Ambassador Programme

The Wellbeing Ambassador Programme is part of an organisation’s strategic direction to create a safe and psychologically healthy workplace. The programme is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Programme…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing programme reached out to the Consulting Practice team to analyse member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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Case Study

Expanding a Parental Leave Programme to Eight Global Locations

SITUATION A large multinational company engaged the consulting team to expand its parent leave programme to eight locations worldwide. ACTION The Consulting team organised stakeholder committees to assist in aligning the programme with local practices and regulatory requirements for each location. They also worked with…
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Case Study

Assessing Employee Wellbeing in a Remote and Rigorous Work Environment

Workplace Options (WPO) was engaged to assist a construction company in assessing the needs of workers in a challenging and extremely remote environment. Employing 1000+ workers for a 5-year period, the client was awarded a large-scale construction project located in the Yamal Peninsula of Russia…
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Case Study

Supporting a global restructuring

Workplace Options (WPO) received a request from a multinational company undergoing a global restructuring at 14 locations spanning nine countries. Evidence indicates that organisational changes involving restructuring cause stress, anxiety, and trigger multiple emotional issues. SITUATION Knowing that restructuring leads to broad-scope workplace disruption, the…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Organisational Effectiveness

The Wellbeing Ambassador Programme is part of an organisation’s strategic..

1 December 2022
  • Organisational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022
  • Organisational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

14 June 2022

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