Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.


AIR for managers consists of Awareness, Intervention, and Resilience strategies that address stress, pressure, and anxiety impacting performance in the workplace

Solution Features

With the proper skills, managers can often reverse declining performance by refocusing tasks, implementing accommodations or providing additional support. Tailored to your company’s business demands, the AIR Programme for Managers uses case stories that reflect “real” operational situations at your company. During the training, managers practice aligning resources within the organisation to team members’ specific needs. The AIR Programme includes follow-up sessions designed to reinforce and sustain learning concepts. Attending these sessions prepares managers with effective strategies to determine and take appropriate action.

View the AIR video


The AIR Programme for Managers features a 3-hour onsite training that teaches managers to use the proprietary Stress and Pressure Impact Scale to assess the level of employee distress and determine appropriate action steps. Using lectures, case studies, interactive group discussions and new tools, this unique resource also teaches managers to:

– Understand basic concepts of emotional health and how they align with emotional wellbeing

– Use observation techniques to evaluate key performance indicators

– Determine best intervention strategies and resources within their organisation

– Utilise Manager Assist for one-on-one consultations to manage team member performance

– Engage other professionals in an intervention strategy

– Incorporate resilience-building language and skills in daily activities to deliver feedback, conduct meetings, perform performance reviews and coach employees.

Optional Additions:

HR Feedback Sessions: In this post-training specialised session with the organisation’s HR team, participant evaluations are reviewed and training observations are shared, including any issues raised that might warrant additional training or review by management.

Manager Peer Support Sessions: Provides five virtual (telephonic/video) sessions for managers who have participated in the AIR Programme for Managers. Sessions give managers the opportunity to review actual situations in which they utilised the Stress and Pressure Impact Scale and/or resilience techniques. In addition, data is compiled during the Manager Peer Support sessions to demonstrate impact of training on manager behaviour and team member outcomes.

Wellbeing Case Studies

Case Study

Wellbeing Ambassador Programme

The Wellbeing Ambassador Programme is part of an organisation’s strategic direction to create a safe and psychologically healthy workplace. The programme is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Programme…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing programme reached out to the Consulting Practice team to analyse member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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Case Study

Expanding a Parental Leave Programme to Eight Global Locations

SITUATION A large multinational company engaged the consulting team to expand its parent leave programme to eight locations worldwide. ACTION The Consulting team organised stakeholder committees to assist in aligning the programme with local practices and regulatory requirements for each location. They also worked with…
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Case Study

Assessing Employee Wellbeing in a Remote and Rigorous Work Environment

Workplace Options (WPO) was engaged to assist a construction company in assessing the needs of workers in a challenging and extremely remote environment. Employing 1000+ workers for a 5-year period, the client was awarded a large-scale construction project located in the Yamal Peninsula of Russia…
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Case Study

Supporting a global restructuring

Workplace Options (WPO) received a request from a multinational company undergoing a global restructuring at 14 locations spanning nine countries. Evidence indicates that organisational changes involving restructuring cause stress, anxiety, and trigger multiple emotional issues. SITUATION Knowing that restructuring leads to broad-scope workplace disruption, the…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Organisational Effectiveness

The Wellbeing Ambassador Programme is part of an organisation’s strategic..

1 December 2022
  • Organisational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022
  • Organisational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

14 June 2022

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