Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Digital Strategy

OUR DIGITAL TECHNOLOGY STRATEGY

While the delivery of employee wellbeing services is a profoundly human endeavour – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members.

Employee wellbeing services

While the delivery of employee wellbeing services is a profoundly human endeavour – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members. People are at the heart of what we do. We understand the power of technology and how to harness it to engage and empower individuals to access the care they need when they need it. Our digital technology strategy does just that. It is designed to provide a meaningful and positive experience for each member we serve throughout their wellbeing journey. Precision reporting through our all-inclusive customer hub delivers valuable insights and reports that are unique to each employer helping to maximise their investment.

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Related Resources

Each May, Mental Health Awareness Month serves as a powerful reminder of the importance of emotional wellbeing – and this year, it provides a critical opportunity to recognise a group whose needs are often overlooked: caregivers. Whether supporting ageing parents, children with additional needs or loved ones navigating illness, caregivers shoulder extensive responsibilities that can profoundly impact their mental, emotional and physical health.

  • 6 April 2026

International Women's Day (IWD) has always been about recognition, but in 2026, it's also about reflection and responsibility. For organisations around the world, this day invites us to pause and ask a deeper question: Are our workplaces truly designed for the full reality of women's lives or just the version that's easiest to accommodate?

  • 27 January 2026

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With the pandemic, international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

  • 26 August 2025

In partnership, WPO and IIRSM are coordinating efforts to help organisations succeed by addressing employee wellbeing, psychological safety, and psychosocial risk.

  • 6 February 2025

Accidents can happen, even in the safest work environments. People we care about may become sick and even die. Bad actors can bring violence into the workplace. Regional and world events can upset the equilibrium of work. The challenge for employers is to make the workplace as safe as possible for employees, build organisational and individual resilience, and be prepared to respond effectively when that safety is breached and employees' feelings of security and stability are shaken.

  • 7 October 2024

2026 Psychological Safety Study: Transforming Employee Engagement Through Data-Driven Wellbeing Insights