Members

Customer Hub

Local Service Partners

Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilization

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

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At A Glance

Germany

Dealing with a Traumatic Event

Emotional Support

Core Employee Assistance Program

Duty2Care

Supporting Non-Employees after a Traumatic Event

  • Critical Incident Support
Show you care by extending support to customers affected by traumatic incidents

A retail store is robbed at gunpoint in broad daylight. While nobody is physically hurt, the employees and customers present during the attack are understandably shaken.

In addition to providing EAP support for the employees, the retailer wants to offer emotional wellbeing support to the customers who were affected. With Duty2Care, the retailer can give customers vouchers to access confidential counseling support if they wish to use it.

Ressources sur le bien-être

Nous fournissons aux responsables des RH des informations sur le bien-être au travail

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