Members

Customer Hub

Local Service Partners

Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
  •  
  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilization

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Members Login
Customer Hub Login
Become a WPO Partner

Wellbeing Solutions

Our service philosophy is built on three foundations: Reach, Relevance, and Results.

We are committed to delivering consistent, high-quality, easily accessible, global services that make a meaningful difference in employees’ lives.

Speak with an expert

Wellbeing Solutions Categories

Emotional Support

Our counselling and critical incident response services make a strong employee assistance program even better and provide 24/7 support for workers and their families around the globe.

View solutions
Physical Support

Personalised coaching on topics such as weight management, tobacco cessation, fitness and exercise, nutrition and stress management can help employees lead healthier lives.

View solutions
Practical Support

Qualified consultants provide information and resources to employees to help them manage life's challenges and prepare them to be more efficient and effective at work.

View solutions
Organizational Effectiveness

Workplace Options’ unique approach combines clinicians, counsellors, coaches, and work-life specialists ready to help you create the best experience for your employees.

View solutions
Individual Effectiveness

Workplace Options equips you with the building blocks to transform the health, engagement, and overall happiness of your employees.

View solutions
Digital Solutions

Our digital solutions use integrated systems of human and digital interaction to provide a continuum of care and to support individuals on their wellbeing journey.

View solutions
Case Management and Reporting

Access to interactive live reporting with industry benchmarks for clients to utilise and gain insights into employee wellbeing.

View solutions

Emotional Support

Core Employee Assistance Programme

View all solutions

Physical Support

Core Employee Assistance Programme

View all solutions

Practical Support

Core Employee Assistance Programme

View all solutions

Organizational Effectiveness

Enhanced Solutions

View all solutions

Individual Effectiveness

Enhanced Solutions

View all solutions

Digital Solutions

Technology Solutions

View all solutions

Case Management and Reporting

Technology Solutions

View all solutions

Our Service Strengths

  • 24/7 Direct Access to Clinicians

    WPO service centers are always accessible and calls are answered by masters’ level (or equivalent) clinicians who can help resolve issues immediately. Instead of a quick intake call, clinicians can provide in-the-moment counseling before providing referrals.

  • Diverse Network of Wellbeing Providers

    Our reach is based on a global ecosystem 17 WPO service centers across 14 countries with more than 1,000 employees, and nearly 30 strategic partners. Our ongoing growth is supported by an 80+ employee team dedicated to identifying, recruiting, and credentialing support professionals.

  • Organizational Health Assessments

    We continually invest in our assessments, to keep them current with situational pressures, and make them as effective as possible so that organizations can stay connected to, and improve situations for the people in their care.

  • Customizable Level of Counseling

    WPO offers counseling services allowing clients to adapt to a disruptive event, law, or regulation by adjusting or enhancing their solutions. We work collaboratively with our clients and use an agile approach to building custom programs.

  • Pre-vetted Referrals for Members Needs

    When a referral is required, we take the process a step further than most providers, to help the user get there. After our in-the-moment counseling, only 44% of our callers need clinical referrals and 77% of them show up for their meeting. That’s 94% of callers receiving the clinical support they need.

  • Purpose-built and Integrated UCMS Platform

    WPO was the first in this industry to innovate, build, and implement a Unified Case Management System (UCMS) – connecting our service centres to manage case loads. We focus on ensuring that our participants information is secure, and compliant with data protection regulations in all countries.

Case Studies

Wellbeing Ambassador Programme

  • Organisational Effectiveness

The Wellbeing Ambassador Programme is part of an organisation’s strategic..

Read More
1 December 2022

A Comprehensive Needs Assessment

  • Organisational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

Read More
30 November 2022

Expanding a Parental Leave Programme to Eight Global Locations

  • Organisational Effectiveness

SITUATION A large multinational company engaged the consulting team to..

Read More
30 November 2022

Assessing Employee Wellbeing in a Remote and Rigorous Work Environment

  • Organisational Effectiveness

Workplace Options (WPO) was engaged to assist a construction company..

Read More
14 June 2022

Supporting a global restructuring

  • Organisational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

Read More
14 June 2022

In My Hands

  • Technology

A 42-year-old married woman living with her spouse and four..

Read More
20 January 2022

Expatriate Services

  • Employee Wellbeing

It takes a lot of effort and paperwork to relocate..

Read More
20 January 2022

Tobacco Cessation Coaching

  • Addiction Management

Without adequate support and resources, tobacco cessation can be a..

Read More
17 January 2022

Counseling

  • Mental Health

Health care workers around the world have been on the..

Read More
17 January 2022

Single Session Therapy

  • Mental Health

A participant reached out and explained that he recently had..

Read More
17 January 2022

Get in touch with us

We provide customized, consistent delivery, to fit the unique needs of organizations and their employees. Reach out today to connect with our expert team for a consultation or to request information about specific products and services.

Get in touch