A 42-year-old married woman living with her spouse and four children, called in stating that she had been feeling very stressed at work and that she had been getting increasingly anxious.

She shared that she worked for a local government organisation and that her workload was quite unbearable. She stated that she had spoken to her supervisor and that she had been directed to her EAP, although she had recognised for herself that there had been a problem with stress at work for the last 12 months. Changes at work over the past 3 years had led to significant numbers of staff leaving her organisation, and those left behind, including herself, were having to take on an additional workload.

After talking with the intake counsellor, she set a goal to register for the cCBT programme to reduce her level of stress and anxiety at work and to enable her to better manage her heavy workload. Following her registration with the cCBT programme, She shared with her case manager that she was logging in each week and doing the exercises. She reported that she was feeling better within herself and that the programme was really helping.

She improved her functioning in her weekly outcome ratings, improving by 50% compared to when she began the course. She felt that she was better able to deal with her stress and organise herself to keep up with the high demands of her job.