Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilization

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

  • 11 November 2021
  • 5 min

Workplace Options Introduces My Family Care Network App

Marsha Fisher

  • marsha.fisher@workplaceoptions.com
  • 800.699.8011 x 71428

Workplace Options announced the launch of an innovative, new mobile app to help families easily coordinate tutoring, child care, and senior care within their networks of family, friends, and neighbors. The new My Family Care Network app allows parents and other caregivers to establish networks of care and support providers, making it easy to:

  • alert contacts when care is needed
  • trade care time with friends and neighbors
  • pay network members for care when appropriate
  • link with employer dependent-care subsidy programs for reimbursement

“The app provides an always-on means of contact to ask for help when needed, and an easy-to-use structure that mirrors the way friends and family coordinate care through informal connections,” says Alan King, President and Chief Executive Officer at Workplace Options. “That structure makes it simple to trade hours of care with friends and neighbors, or to pay for care when needed, while enhancing the important role of close family members and friends who choose to help out of kindness.”

The app enables users to set up two networks:

  • a “close network” of friends and family who do not track hours of care or expect payment
  • a “cooperative network” of people who are willing to provide care as an exchange of services or for an hourly rate, with hours tracked and payments made through the app

The app will be available for clients of Workplace Options’ employee wellbeing services. It will work on iPhone and Android devices.

For more information and a demo of the My Family Care Network app, contact us at service@workplaceoptions.com.

About Workplace Options

Workplace Options helps employees balance their work, family, and personal needs to become healthier, happier, and more productive, both personally and professionally. The company’s world-class employee support, effectiveness, and wellbeing services provide information, resources, referrals, and consultation on a variety of issues ranging from dependent care and stress management to clinical services and wellness programmes.

Drawing from an international network of credentialed providers and professionals, Workplace Options is the world’s largest integrated employee support and work-life services provider. Service centres in the U.S., Canada, UK, Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India, and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. For more information visit www.workplaceoptions.com

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