Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access Reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance


Coming to Terms with Sexual Orientation

Emotional Support

Core Employee Assistance Programme

Single Session Therapy

  • Mental Health
Counsellors engage with callers to resolve their concerns within the initial consultation

A participant reached out and explained that he recently had a conversation with a family member about the LGBTQ+ community. Since then, he has had thoughts that he could be homosexual. He mentioned that there are members with this sexual orientation in his family, who were very supportive of him. However, his unease came from preconceived notions he had about what a family can look like. He elaborated that if he is homosexual, he will not have a wife and children as he had dreamt of and felt unsettled by the thought.  

The clinician actively listened to the participant and allowed him to express his thoughts freely. The clinician validated the participants emotions and provided him with emotional care in the form of Single Session Therapy (SST) that focused on sexuality and gender.  

The participant was also given psychoeducation on issues of human sexuality so that he could discuss and address any doubts he has had around the topic since adolescence. The clinician also explained the different types of families around the premises and beliefs about sexual orientation.  

By the end of the session, the participant reported that he had gained a new perspective and knowledge about forming a family. The participant appreciated the support he received, and by the end of the session, he reported that he felt calmer and more at ease about his future.  

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