Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counsellor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, use

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

AIR 2.0 Leading in a VUCA World

AIR 2.0 Leading in a VUCA World informs managers how emotional issues are manifested in the workplace and how to intervene in the most appropriate way

Solution Features

Awareness, combined with intervention strategies and options to enhance resilience skills, equips managers with the knowledge and competency to lead during these exceptional times.

View the AIR 2.0 video


HR Managers, all people managers, line managers, and supervisors. The course is tailored to the specific organisational needs, industry priorities, and business climate.


The 3-hour virtual session is highly interactive, using case studies, small breakout groups and interactive chats. The format can be modified to include two 90-minute sessions if better suited for scheduling.

Benefits of Attendance:

At the end of the 3-hour virtual session, participants will be able to:

– understand the role of anxiety caused by uncertainty and ambiguous conditions

– understand the signs and symptoms of trauma caused by a VUCA environment

– understand the impact of changes made by the organisation and how to best navigate changes within their teams

– recognise the influence and impact of external events (media) on team members

– implement risk-mitigation procedures and remote work priorities equitably

– use the Anxiety Scale to gauge wellbeing of team members

– use the Manager Energy Audit to ensure positive energy reserves to manage challenging situations

– practice effective communication strategies to build trust

– effectively manage sensitive situations by staying in the “Zone of Helpfulness”

– apply resilience principles to build collaborative teams

At the completion of the course, each participant receives a certificate of completion and AIR2.0 Leading in a VUCA World, A Playbook, which includes content covered in the session including the Anxiety Scale tool and the Manager Energy Audit.

How Does AIR 2.0 Leading in a VUCA World Differ from AIR Programme for Managers?

AIR for Managers focuses on Awareness, Intervention, and Resilience within the context of stresses and pressures that are present in the workforce. AIR 2.0 expands the original AIR programme to ensure its effectiveness in the “new normal” of today’s work environment. AIR 2.0 zeroes in on the levels of anxiety created in a VUCA environment and considers a heightened emphasis on the human factor when managing virtual teams and essential workers. New tools have been created for AIR 2.0 giving managers practice using the Anxiety Scale tool to understand how anxiety is impacting team members.

Wellbeing Case Studies

Case Study

Wellbeing Ambassador Programme

The Wellbeing Ambassador Programme is part of an organisation’s strategic direction to create a safe and psychologically healthy workplace. The programme is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Programme…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing programme reached out to the Consulting Practice team to analyse member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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Case Study

Expanding a Parental Leave Programme to Eight Global Locations

SITUATION A large multinational company engaged the consulting team to expand its parent leave programme to eight locations worldwide. ACTION The Consulting team organised stakeholder committees to assist in aligning the programme with local practices and regulatory requirements for each location. They also worked with…
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Case Study

Assessing Employee Wellbeing in a Remote and Rigorous Work Environment

Workplace Options (WPO) was engaged to assist a construction company in assessing the needs of workers in a challenging and extremely remote environment. Employing 1000+ workers for a 5-year period, the client was awarded a large-scale construction project located in the Yamal Peninsula of Russia…
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Case Study

Supporting a global restructuring

Workplace Options (WPO) received a request from a multinational company undergoing a global restructuring at 14 locations spanning nine countries. Evidence indicates that organisational changes involving restructuring cause stress, anxiety, and trigger multiple emotional issues. SITUATION Knowing that restructuring leads to broad-scope workplace disruption, the…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Organisational Effectiveness

The Wellbeing Ambassador Programme is part of an organisation’s strategic..

1 December 2022
  • Organisational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022
  • Organisational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

14 June 2022

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