Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilization

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Resources

Mental Health Resources

Workplace Option’s multidisciplinary team of wellbeing professionals is dedicated to providing you with holistic mental health support so your organisation can thrive.

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Case Studies

  • Organisational Effectiveness

  • 1 December 2022
  • Organisational Effectiveness

  • 30 November 2022

  • 30 November 2022
  • Organisational Effectiveness

  • 14 June 2022
  • Technology

  • 20 January 2022
  • Employee Wellbeing

  • 20 January 2022
  • Addiction Management

  • 17 January 2022
  • Mental Health

  • 17 January 2022
  • Mental Health

  • 17 January 2022
View all Case Studies

White Papers

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With the pandemic, international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

  • 15 September 2023

Organisational risk management has broad applications, from mitigating financial risk to recognising and managing risks in safety, quality, health, legal liability, and the organization's impact on the environment. Risks to and from an organisation's employees fall within the scope of risk management, typically with a focus on reducing the risk of accidents, injuries, or illness and putting controls in place to prevent employee theft or fraud. Workplace safety, for example, is commonly seen as part of risk management, and that concern extends to aspects of employee health, such as fatigue, that can impact accidents and error rates.

  • 11 September 2023

The concept of burnout is complex and the employer’s duty of care responsibility to assess and mitigate foreseeable risk is often misunderstood, even by well-meaning responsible employers. The purpose of this paper is to provide some general guidance for employers—and in particular HR practitioners—in meeting their baseline duty of care obligations to worker burnout regardless of the sector in which they operate. The author, Lisbeth Claus, is a Professor Emerita of Management and Global Human Resources at the Atkinson Graduate School of Management of Willamette University.

  • 21 June 2023

Workforce surveys around the world suggest that employee burnout – already a significant problem – may be getting worse. For employers, this can mean a costly drag on productivity. When workers are exhausted and emotionally distant from their jobs, they are unable to perform at their best and are more likely to make mistakes. They are also more likely to leave their jobs – draining the organisation of skills, knowledge and experience. Burnout at work can also affect all aspects of life, from health and relationships to career and finances.

  • 21 June 2023

Money is one of the most significant sources of personal stress. Financial stress, like all forms of excess stress, affects a person’s physical and mental health. While financial stress is a personal problem, it also impacts worker performance. Employees can be distracted and exhausted by personal financial concerns, and their money worries can lead to higher rates of illness and absenteeism.

  • 7 December 2022

While the delivery of employee wellbeing services is a profoundly human endeavor – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members.

  • 6 January 2022

Years of experience have shown us that every customer experience is unique and that each customer is the final arbiter in everything we do. We don’t measure success by how rigidly we comply with our processes. It’s whether we make a meaningful difference to the person we’re serving. In other words, our customer experience metrics can’t be just about doing things right. They have to measure whether we’re doing the right thing.

  • 6 January 2022

The study measured 24,000 participants over a three-month period and was focused on employee mental health issues. The findings are part of an initiative that WPO plans to share quarterly to identify global workplace wellbeing trends.

  • 18 November 2021
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Videos

  • WPO Announcements

Keynote Session at #NavigatingBurnout2023 Dr. Michael Leiter, professor Emeritus at..

  • Hear From Our Experts

Darrell Shipley presents the principles of WPO’s holistic support.

  • WPO Announcements

2021 in review

  • WPO Announcements

40 years of helping people

The Shifting Realities: Coping with Uncertainty and Change | India..

Leading in a VUCA World – United States

Leading in a VUCA World – Canada

Molly Hall, Chief of Staff speaks about key strategies for..

  • Wellbeing Solution

My Family Care Network App

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Infographics

40 Years of Service at Workplace Options

  • We Help People
  • WPO Anniversary

Workplace Stress Index

  • Mental Health
  • Stress

COVID Experience

  • COVID-19
  • Critical Incident Support

World Mental Health Day

  • Mental Health
  • Stress

COVID-19 Experience

  • COVID-19
  • Mental Health
  • Stress

Workplace Stress and Absenteeism

  • Mental Health
  • Stress
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Get in touch

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