Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance

United States

Complementing an EAP Services

Emotional Support

Core Employee Assistance Program

Answer 24

  • COVID-19
EAP that’s ready when you are — any call, any time

A busy call center, which provides 24/7 emotional support, partners with Workplace Options for assistance with overflow calls. When their call center hits maximum capacity, calls in their queue automatically roll over to Workplace Options clinicians, who provide live support on behalf of the client. To close the loop, case details are securely shared via Workplace Options’ proprietary case management software.

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