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We Put People First

We set organizations up for success by helping individuals improve their health and wellbeing, and maintain a successful work-life integration. Our human-powered care approach is all about making a meaningful difference in people's personal and professional lives to help them thrive in both.

We have an outstanding ecosystem of service capabilities that work together to give people the best care.

Our Service Strengths

24/7 Direct Access to Clinicians

WPO service centers are always accessible and calls are answered by masters’ level (or equivalent) clinicians who can help resolve issues immediately. Instead of a quick intake call, clinicians can provide in-the-moment counseling before providing referrals.
Diverse Network of Wellbeing Providers

Our reach is based on a global ecosystem 17 WPO service centers across 14 countries with more than 1,000 employees, and nearly 30 strategic partners. Our ongoing growth is supported by an 80+ employee team dedicated to identifying, recruiting, and credentialing support professionals.
Organizational Health Assessments

We continually invest in our assessments, to keep them current with situational pressures, and make them as effective as possible so that organizations can stay connected to, and improve situations for the people in their care.
Customizable Level of Counseling

WPO offers counseling services allowing clients to adapt to a disruptive event, law, or regulation by adjusting or enhancing their solutions. We work collaboratively with our clients and use an agile approach to building custom programs.
Pre-vetted Referrals for Members Needs

When a referral is required, we take the process a step further than most providers, to help the user get there. After our in-the-moment counseling, only 44% of our callers need clinical referrals and 77% of them show up for their meeting. That’s 94% of callers receiving the clinical support they need.
Purpose-built and Integrated UCMS Platform

WPO was the first in this industry to innovate, build, and implement a Unified Case Management System (UCMS) – connecting our service centres to manage case loads. We focus on ensuring that our participants information is secure, and compliant with data protection regulations in all countries.