Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Digital Solutions

UCMS

The Unified Case Management System (UCMS) has an intuitive, user-friendly design that creates efficiencies in service delivery

Learn More

Customer Hub Portal

Real-time access to online, interactive reporting for clients to gain insights into member wellbeing

Learn More

LiveCONNECT

A feature of our Advantage Web member website that provides an online chat feature with a simultaneous translation tool

Learn More

IConnectYou

A mobile corporate wellbeing app giving employees one-touch access to services and resources

Learn More

API Technology

The UCMS API has been created to allow client organizations to securely send member requests for services to WPO

Learn More

Member Website

Website providing members with online access to a wide range of workplace mental health resources

Learn More

Individual Effectiveness

Workplace Options equips you with the building blocks to transform the health, engagement, and overall happiness of your employees.

Case Studies

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022
  • Organizational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

14 June 2022
  • Technology

A 42-year-old married woman living with her spouse and four..

20 January 2022
  • Employee Wellbeing

It takes a lot of effort and paperwork to relocate..

20 January 2022
  • Addiction Management

Without adequate support and resources, tobacco cessation can be a..

17 January 2022
  • Mental Health

Health care workers around the world have been on the..

17 January 2022