Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Digital Solutions

Balancy

A one-stop-shop offering individuals easy, one-touch access to all their wellbeing resources​

Learn More

UCMS

The Unified Case Management System (UCMS) has an intuitive, user-friendly design that creates efficiencies in service delivery

Learn More

Customer Hub Portal

Real-time access to online, interactive reporting for clients to gain insights into member wellbeing

Learn More

LiveCONNECT

A feature of our Advantage Web member website that provides an online chat feature with a simultaneous translation tool

Learn More

IConnectYou

A mobile corporate wellbeing app giving employees one-touch access to services and resources

Learn More

API Technology

The UCMS API has been created to allow client organizations to securely send member requests for services to WPO

Learn More

Member Website

Website providing members with online access to a wide range of workplace mental health resources

Learn More

Individual Effectiveness

Workplace Options equips you with the building blocks to transform the health, engagement, and overall happiness of your employees.

Case Studies

The Situation: After the COVID-19 pandemic, a large multinational resources..

7 October 2024

The Situation: A rapidly expanding cybersecurity firm in the APAC..

7 October 2024
  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned father sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022