Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance

Belgium

Inclusive Delivery Model

Reach and Impact

40% Participation rate

33% Increase in EAP engagement

Wellbeing in Action: Increasing EAP Engagement

Tailored solutions

The Situation: As one of Belgium’s largest external occupational health services, Mensura sought to enhance member wellbeing by turning awareness of EAPs into active engagement. 

The Challenge: In many Belgian workplaces, mental health and wellbeing remain shrouded in stigma, preventing members from fully utilizing available resources. At the same time, Mensura supports a highly diverse member base, with linguistic needs creating additional barriers to care. 

The Solution: To help Mensura scale its impact, Workplace Options (WPO) developed a tailored webinar designed to bridge the gap between awareness and action.

Key components included: 

  • – Actionable content that distilled high-level concepts into implementable tools 
  • – Hybrid access featuring live and on-demand sessions 
  • – Targeted referrals to relevant support resources

The Impact: With a participation rate of over 40% of Mensura’s EAP-client base, the webinar helped demystify the EAP process, prompting increased service utilization for more than a third of participants.

Connect with us now to explore how we can help your organization deliver wellbeing at scale.

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