Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance

Scalable Leadership Framework

Virtual Training Program

Implementation

6 Cohorts

English, Cantonese

Transforming People Leadership in a Growing Cybersecurity Firm

Global Learning Solutions

The Situation: A rapidly expanding cybersecurity firm in the APAC region faced challenges as their workforce grew, particularly in roles involving intensive online monitoring for antisocial content. With employees in multiple locations, the HR team needed to enhance leadership skills to support employee wellbeing and manage a decentralized workforce effectively.

The Challenge: The organization’s growth introduced new people management challenges, such as increased workloads and identifying employee distress. They needed a scalable leadership development program to address immediate needs and support long-term growth and wellbeing.

The Solution: The HR team collaborated with their WPO account manager to develop a robust leadership development program. After consultation, the AIR program was chosen for its scalability and focus on employee wellbeing. WPO tailored the AIR program and provided facilitators for virtual sessions held quarterly in English and Cantonese, accommodating the global workforce.

Download the full case study to explore the positive impact on the 90 leaders who joined this virtual program, delivered from Australia and Hong Kong.

 

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