Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance


Work-Life & Elder Care

Practical Support

Core Employee Assistance Program

Elder Care

  • Practical Support
Seeking Resources to Help Build Confidence

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine the best course of action to help him reach his goals.

Together they decided to enter a search for a speech pathologist to help him work on his speech and skills, along with support groups to help build a support system. He was also transferred to a clinician to schedule sessions to help with participant work through the anxiety of speaking.

Following the call, the consultant sent general educational materials on rebuilding confidence. 

Engage and Educate

We generate insights for HR and Wellbeing leaders on best practices.