Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Organizational Effectiveness

Rapid Response Hotline

Hotlines provide access to counselors who can deliver immediate support to employees affected by a traumatic incident

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Rapid Response Critical Incident

Crisis counselors provide support to management and can be deployed on-site or offer virtual support following a disruptive event at the workplace or traumatic events affecting the workplace

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New Parent Return to Work

Our maternity leave help provides consultations for employees and managers to facilitate thoughtful delegation ahead of leave and a successful reintegration upon return.

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Intended to fill the gap between the temporary support of an RRCI Hotline and a complete employee wellbeing service for organizations that need longer-term assistance

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Health Screenings

On-site employee biometric screenings to assess individual and aggregate health data

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AIR for managers consists of Awareness, Intervention, and Resilience strategies that address stress, pressure, and anxiety impacting performance in the workplace

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AIR 2.0 Leading in a VUCA World

AIR 2.0 Leading in a VUCA World informs managers how emotional issues are manifested in the workplace and how to intervene in the most appropriate way

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Workplace Stress Check

Online tool helping organizations assess employee wellbeing and analyzing stressors in the workplace

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Global Learning Solutions

Learning events led by professional trainers on personal and professional development topics ranging from caring for aging relatives to managing a multigenerational workplace

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Global Wellbeing Questionnaire

Online assessment of total wellbeing that provides a holistic picture of employee wellbeing considering emotional, practical, and physical components

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Emotional Support

Through all life events, everyone can benefit from emotional support, in the form of talking with a clinician, coaching, and various other resources. Emotions such as anxiety, overwhelm, and anger often complicate issues and are best managed early, before situations deteriorate.

Case Studies

  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned mother sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022
  • Organizational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

14 June 2022