Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Global Learning Solutions

Learning events led by professional trainers on personal and professional development topics ranging from caring for aging relatives to managing a multigenerational workplace

Solution Features

The benefits of workforce training are widespread

In addition to teaching new skills, workforce development can promote employee motivation, engagement, and loyalty. Workplace Options’ Global Learning Solutions (GLS) offers a wide variety of personal and professional development opportunities on topics ranging from caring for aging relatives to managing a multigenerational workplace. On-site and virtual learning events are led by professional trainers.

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Learning content is designed to maximize employee effectiveness and wellbeing

  • Address workplace challenges and compliance requirements
  • Close skill gaps and build confidence
  • Improve efficiency and performance
  • Help manage professional and personal lives


Events provided by experienced professionals

  • Global network of corporate trainers are carefully vetted
  • Minimum of five years of experience in their content area(s)
  • Trainers incorporate adult learning theories and principles
  • Consistently receive high scores on training evaluations (average score of 99% by participants and 98% by hosts)

Flexible options available to best fit organizational needs

The e-learning platform offers a wide variety of personal and professional development opportunities on topics created for both managers and employees. Content is designed to maximize individual effectiveness and wellbeing, address  organizational challenges, close skill gaps, and improve efficiency and performance.

We offer flexible options to best fit organizational needs. Choose from existing learning topics, or let us develop a new one on your behalf.

Diversity, Equity, and Inclusion (DEI) Training

DEI promotes awareness and understanding of how people with different backgrounds, cultures, ages, races, genders, sexuality, religions, physical conditions, and beliefs can best work together harmoniously.

The training aims to ensure that there is room at the table for all groups within an organization. Members are welcomed, accepted for who they are, and encouraged to participate in the training to understand how to foster a diverse, equitable, and inclusive environment.

This series includes the following topics on DEI that both organizations and members can benefit from:

  • Why Inclusion Matters
  • Bullying and Harassment: Zero Tolerance,
  • Fostering a Sense of Belonging,
  • Sustaining a Respectful Work Environment,
  • Discovering Unconscious Bias,
  • Understanding Microaggressions.

Employee Training

The range of topics covered in our courses are designed to address the challenges faced by the modern-day workforce. Topics are focused on optimizing wellbeing, personal awareness, and professional competence. At the organizational level, learnings are geared towards creating a positive work environment where people can thrive.

First Responder and Front-line Worker Series

For first responders, firefighters, police officers, military personnel, emergency dispatchers, EMTs, and others who keep us safe, work can mean close encounters with danger, chaos, and tragedy, sometimes daily.

Front-line workers and first responders are characteristically very resilient, however, consistent pressures and chronic stress can be detrimental over time. The continual exposure to traumatic situations takes a toll.

This series is focused on helping members reclaim their emotional and psychological awareness of where their limit might be, by understanding behavioral indicators that signal the need for help, sharing experiences and learning effective strategies to manage their reactions to sustained stress.

Integrated Training

Programs in this integrated training section are designed to enhance a manager’s, leader’s, or employee’s personal and professional development in the wellbeing area. They have an integrated vantage point in the workplace to notice changes in day-to-day behavior. Through on-site and virtual learning, participants learn how to better recognize distress in their teams and colleagues and become an early point of contact for initiating resolutions or guiding members to professional support.

A.I.R. Program for Managers and Leaders

A.I.R. 2.0 – Leading in a V.U.C.A. World

Wellbeing Ambassador and Training Program

Leadership Training

Our leadership courses focus on a wide range of work environments and challenges leaders face today. Strong decision-making skills, and effective communication abilities, as well as forming beneficial interpersonal relationships with their teams, are key to effective leadership. The content is designed to assist leaders in acquiring new skills, increasing performance, enhancing wellbeing, and embarking on a pathway to team management and team growth.

Navigating Through a Crisis Series

This specialized curriculum is for front-line managers and prepares them to be effective during a challenging time, by providing them with leadership
approaches, resilience strategies, and directions to share during, and immediately following, a traumatic event.

Members receive a Managers’ Toolkit, which is a comprehensive resource that follows up on learning objectives and contains guidelines on assessing the impact of trauma, understanding cultural reactions to grief and other educational materials for distribution to team members.

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
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Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

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