Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Global Learning Solutions

Learning events led by professional trainers on personal and professional development topics ranging from caring for aging relatives to managing a multigenerational workplace

Solution Features

The benefits of workforce training are widespread

In addition to teaching new skills, workforce development can promote employee motivation, engagement, and loyalty. Workplace Options’ Global Learning Solutions (GLS) offers a wide variety of personal and professional development opportunities on topics ranging from caring for aging relatives to managing a multigenerational workplace. On-site and virtual learning events are led by professional trainers.

Download the catalogue

Learning content is designed to maximize employee effectiveness and wellbeing

  • Address workplace challenges and compliance requirements
  • Close skill gaps and build confidence
  • Improve efficiency and performance
  • Help manage professional and personal lives

 

Events provided by experienced professionals

  • Global network of corporate trainers are carefully vetted
  • Minimum of five years of experience in their content area(s)
  • Trainers incorporate adult learning theories and principles
  • Consistently receive high scores on training evaluations (average score of 99% by participants and 98% by hosts)

Flexible options available to best fit organizational needs

The e-learning platform offers a wide variety of personal and professional development opportunities on topics created for both managers and employees. Content is designed to maximize individual effectiveness and wellbeing, address  organizational challenges, close skill gaps, and improve efficiency and performance.

We offer flexible options to best fit organizational needs. Choose from existing learning topics, or let us develop a new one on your behalf.

Diversity, Equity, and Inclusion (DEI) Training

DEI promotes awareness and understanding of how people with different backgrounds, cultures, ages, races, genders, sexuality, religions, physical conditions, and beliefs can best work together harmoniously.

The training aims to ensure that there is room at the table for all groups within an organization. Members are welcomed, accepted for who they are, and encouraged to participate in the training to understand how to foster a diverse, equitable, and inclusive environment.

This series includes the following topics on DEI that both organizations and members can benefit from:

  • Why Inclusion Matters
  • Bullying and Harassment: Zero Tolerance,
  • Fostering a Sense of Belonging,
  • Sustaining a Respectful Work Environment,
  • Discovering Unconscious Bias,
  • Understanding Microaggressions.

Employee Training

The range of topics covered in our courses are designed to address the challenges faced by the modern-day workforce. Topics are focused on optimizing wellbeing, personal awareness, and professional competence. At the organizational level, learnings are geared towards creating a positive work environment where people can thrive.

First Responder and Front-line Worker Series

For first responders, firefighters, police officers, military personnel, emergency dispatchers, EMTs, and others who keep us safe, work can mean close encounters with danger, chaos, and tragedy, sometimes daily.

Front-line workers and first responders are characteristically very resilient, however, consistent pressures and chronic stress can be detrimental over time. The continual exposure to traumatic situations takes a toll.

This series is focused on helping members reclaim their emotional and psychological awareness of where their limit might be, by understanding behavioral indicators that signal the need for help, sharing experiences and learning effective strategies to manage their reactions to sustained stress.

Integrated Training

Programs in this integrated training section are designed to enhance a manager’s, leader’s, or employee’s personal and professional development in the wellbeing area. They have an integrated vantage point in the workplace to notice changes in day-to-day behavior. Through on-site and virtual learning, participants learn how to better recognize distress in their teams and colleagues and become an early point of contact for initiating resolutions or guiding members to professional support.

A.I.R. Program for Managers and Leaders

A.I.R. 2.0 – Leading in a V.U.C.A. World

Wellbeing Ambassador and Training Program

Leadership Training

Our leadership courses focus on a wide range of work environments and challenges leaders face today. Strong decision-making skills, and effective communication abilities, as well as forming beneficial interpersonal relationships with their teams, are key to effective leadership. The content is designed to assist leaders in acquiring new skills, increasing performance, enhancing wellbeing, and embarking on a pathway to team management and team growth.

Navigating Through a Crisis Series

This specialized curriculum is for front-line managers and prepares them to be effective during a challenging time, by providing them with leadership
approaches, resilience strategies, and directions to share during, and immediately following, a traumatic event.

Members receive a Managers’ Toolkit, which is a comprehensive resource that follows up on learning objectives and contains guidelines on assessing the impact of trauma, understanding cultural reactions to grief and other educational materials for distribution to team members.

Wellbeing Case Studies

Case Study

Bullying at School

SITUATION   A working mother recently sought support through the Child and Family Wellbeing plan for her 10-year-old son, who had been experiencing bullying at school. The family had just relocated to the mother’s home country, where her son faced language barriers. Unlike his peers,…
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Case Study

Social and Academic Performance 

SITUATION   A concerned father sought support through the Child and Family Wellbeing plan for his 13-year-old son. The dad realized that his boy had become timid and quiet since starting secondary school. This change in behaviour was negatively impacting the son’s academic performance and confidence.…
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Case Study

Substance Misuse and Self-Harm Tendencies

SITUATION   A concerned mother sought assistance through the Child and Family Wellbeing plan for her 17-year-old daughter. She reported that her daughter had begun lying and hiding her occasional social use of cannabis. This behaviour caused undue stress in the family. The mother was concerned,…
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Case Study

Supporting Children through Divorce

SITUATION   A female employee reached out to discuss strategies for dealing with a series of ongoing conflicts with her ex-husband. They had been separated for the past two years. Her ex-husband now resides in a different country, while she has moved on and been dating…
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Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
Read More

* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned mother sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023

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