Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

New Parent Return to Work

Our maternity leave help provides consultations for employees and managers to facilitate thoughtful delegation ahead of leave and a successful reintegration upon return.

Coaches provide practical support for parents before, during, and after leave by:

– Reviewing pertinent leave policies and benefits
– Guiding parents on how to work with their managers and co-workers to develop a plan to transition their work to others ahead of the leave and lay the groundwork for a smooth re-entry to the workplace
– Discussing practical aspects of return-to-work, including securing child care, breastfeeding choices, and time-management strategies
– Relating common issues experienced by new parents, like caregiving concerns and feelings of guilt related to returning to work
– Discussing common leave challenges and potential solutions
– Helping managers develop a custom, return-to-work strategy based on an employee’s or team’s unique needs

The Benefits of New Parent Return-to-Work Solutions

Return-to-work programs for moms and new parents can take a lot of stress out of the transition back to the office. This is true for employers as well as employees, thanks to the numerous benefits of these solutions. Return-to-work programs help new parents and their co-workers in many ways, including:

  • Providing flexibility — By allowing mothers to take breaks for breastfeeding and enabling them to adjust their schedules as needed, these initiatives can make it easier to settle back into a work environment.
  • Easing stress — Perhaps the most important maternity advice for employers is to allow new parents to gently re-integrate back into the workplace, rather than asking them to dive back in with both feet. This helps new parents stay focused and be more productive as they get used to working once again.
  • Creating stronger bonds — When parents can balance their new responsibilities with work, they can create stronger connections with their children. This can help prevent resentment toward their jobs and could lead to higher levels of satisfaction with their employers.
  • Coaching and advice — One important element of many maternity leave support programs is providing career coaching and advice for anyone about to go on leave or return from it. This ensures employees remain focused on their career goals and learn how they still can achieve them even after the birth of a child.

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
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Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

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