Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Individual Effectiveness


Stress from work or studies can be one of the factors that leads to individuals using drugs or alcohol as a coping mechanism. Remedy provides members with a confidential space to learn new and healthier ways to cope and gain control over substance use.

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Student Assist

Student Assist provides student health and counseling services to help them manage their academic, social, career, and day-to-day responsibilities. Our student support program is designed to help them now and while they plot their course for the future. With the right student mental health services, young adults can reduce their stress and put themselves in better position for success.

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Revive provides comprehensive emotional health support and services that are specifically designed to assist with burnout recovery and return-to-work preparation.

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Subsidy Assist

Consultative service to help clients determine and manage the most effective reimbursement program

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A holistic and multidisciplinary approach to occupational therapy counseling that helps individuals on long-term sick leave, and promotes successful socio-professional reintegration through employee absence management

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Managing trauma in the workplace is essential. That’s why we offer support to policyholders who have experienced traumatic events, with the goal to help them restore emotional balance.

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Extended clinical intervention that offers long-term (up to one year) solution-focused therapy, delivered by phone, in person or video

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Extended clinical intervention designed to address the needs of participants with significant symptoms of, or a formal diagnosis of, depression or anxiety

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Be Well at Work

Optional core workforce wellbeing solution based on a holistic, participant-centered approach that eliminates or reduces the stigma of a clinical-only model

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My Family Care Network App

An all-in-one app providing a convenient way to coordinate dependent care

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Tobacco Cessation Coaching

Certified coaches offer telephonic support to provide education and assistance in developing personalized plans to help reduce or quit tobacco use

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Digital Solutions

Our digital solutions use integrated systems of human and digital interaction to provide a continuum of care and to support individuals on their wellbeing journey.

Case Studies

  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned mother sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

SITUATION A large multinational company engaged the consulting team to..

30 November 2022

Workplace Options (WPO) was engaged to assist a construction company..

14 June 2022
  • Organizational Effectiveness

Workplace Options (WPO) received a request from a multinational company..

14 June 2022