Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Student Assist

Student Assist provides student health and counseling services to help them manage their academic, social, career, and day-to-day responsibilities. Our student support program is designed to help them now and while they plot their course for the future. With the right student mental health services, young adults can reduce their stress and put themselves in better position for success.

Solution Features

The transition to college life can be overwhelming. Navigating academic demands along with other life responsibilities can cause significant stress for students, potentially impacting their academic performance, degree completion, and long-term wellbeing. Student Assist partners with colleges and universities to provide comprehensive therapy for students that includes emotional support, life coaching, and work-life resources to traditional and non-traditional students.

Customized student support program designed to maximize wellbeing

– Short-term, solution-focused counseling for students

– Work-life information, resources, and referrals, including financial, health, and legal resources

– Life-coaching assistance

 

University student support services provided by an industry leader

– The world’s largest independent provider of wellbeing support solutions

– Offers an expansive, nationwide network of licensed counselors

– Staff includes certified coaches, licensed counselors, and experienced work-life specialists

– Access to services available 24/7 via telephone, email, and the iConnectYousmart phone app

Seamless integration with other student wellness programs

– Referrals can be directed to other appropriate student benefits and resources

– Branding can reflect existing programs and student communications

– Promotional support and materials available in electronic format

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
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Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

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