Presence

Managing trauma in the workplace is essential. That’s why we offer support to policyholders who have experienced traumatic events, with the goal to help them restore emotional balance.

Solution Features

When someone experiences a traumatic event like a car accident, burglary, or fire, the scars left behind can be physical, emotional, and behavioral. Dealing with trauma in the workplace isn’t easy. By providing policyholders access to post-trauma emotional support via trauma work therapists, insurers can communicate compassionate concern while also offering practical assistance.

Watch More

Service designed to support policyholder’s overall wellbeing by:

Addressing the emotional impact of the traumatic event
Recognizing the connection between material loss and emotional response
Promoting emotional recovery from emotional trauma at work and helping restore quality-of-life
Helping participants return to activities of daily living

Benefits to insurers:

Holistic support enhances customer experience
Designed to help lower claims and mitigate litigation risks
May also result in a quicker settlement
Includes utilization reporting consistent with confidentiality standards

Emotional post-trauma support provided by an industry leader:

Workplace Options offers an expansive network of professional counselors experienced in post-trauma support. These professionals can help policyholders cope with psychological trauma from work
A designated case manager contacts the client, on behalf of the insurer, to share details about the voluntary program
If the insured is interested in participating, the case manager matches the participant with a professional counselor for telephonic or face-to-face workplace trauma counseling

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
Read More

Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
Read More

Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
Read More

Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
Read More

Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
Read More

* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.