Solution Features

When someone experiences a traumatic event like a car accident, burglary, or fire, the scars left behind can be physical, emotional, and behavioral. Dealing with trauma in the workplace isn’t easy. By providing policyholders access to post-trauma emotional support via trauma work therapists, insurers can communicate compassionate concern while also offering practical assistance.

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Service designed to support policyholder’s overall wellbeing by:

• Addressing the emotional impact of the traumatic event
• Recognizing the connection between material loss and emotional response
• Promoting emotional recovery from emotional trauma at work and helping restore quality-of-life
• Helping participants return to activities of daily living

Benefits to insurers:

• Holistic support enhances customer experience
• Designed to help lower claims and mitigate litigation risks
• May also result in a quicker settlement
• Includes utilization reporting consistent with confidentiality standards

Emotional post-trauma support provided by an industry leader:

• Workplace Options offers an expansive network of professional counselors experienced in post-trauma support. These professionals can help policyholders cope with psychological trauma from work
• A designated case manager contacts the client, on behalf of the insurer, to share details about the voluntary program
• If the insured is interested in participating, the case manager matches the participant with a professional counselor for telephonic or face-to-face workplace trauma counseling