Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Subsidy Assist

Consultative service to help clients determine and manage the most effective reimbursement program

Solution Features

In efforts to attract and retain valuable talent, many organizations are leveraging
the increasing appeal of subsidy programs, which reimburse members for certain
personal and emergency expenses. However, managing these programs can be
burdensome on internal resources. With Subsidy Assist, organizations can
outsource program administration to Workplace Options who can effectively
and efficiently facilitate program design, implementation, administration, and
benefit delivery.

Subsidy Assist video

Offering a wide range of support, including:

Our subsidy consultants can develop, deploy, and manage new programs, or administer existing programs:

  • Members can submit and follow their subsidy claims through the MySubsidy app
  • Full or partial reimbursements assist members with a wide range of personal or emergency expenses, including adoption, surrogacy, dependent care, health and wellness, pet care, transportation, tuition, tutoring, and access to housing and financial funds in times of need

Customized solutions based on your unique needs:

  • Outsource as much or as little of the program as you want
  • We can design a program that your staff administers, or we can administer a program designed by you
  • Program design and implementation based on your specifications

Delivering maximum ROI:

  • Workplace Options can partner with you to offer a cost-effective reimbursement program
  • Providing reimbursement support can promote recruitment and retention efforts and create strong employee loyalty

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
Read More

Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

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