Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance

United States

Setting up a Customized Feature on a Client's App

Digital Solutions

Technology Solutions


  • Technology
Seamless access to employee wellbeing solutions

If a client has an app and they wish to add a “Talk to a Counselor” button, they would insert code from the UCMS API into their interface which renders a form.

Participants enter basic contact information which is used to create a case in UCMS. WPO receives the new cases and reaches out to the participant.

Engage and Educate

We generate insights for HR and Wellbeing leaders on best practices.