Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

At A Glance

Belgium

Inclusive Delivery Model

Reach and Impact

40% Participation rate

33% Increase in EAP engagement

Wellbeing at Scale: Increasing EAP Engagement

Customized solutions

The Situation: As one of Belgium’s largest external occupational health services—dedicated to promoting health protection and risk prevention in the workplace—Mensura sought to enhance member wellbeing by turning theoretical knowledge into action. 

The Challenge: In many Belgian workplaces, mental health and wellbeing remain shrouded in stigma, preventing members from fully utilizing available resources. At the same time, Mensura supports a highly diverse member base, with linguistic needs creating additional barriers to care. 

The Solution: To help Mensura scale its impact, Workplace Options (WPO) developed a tailored webinar designed to bridge the gap between theory and practice. 

Key components of the webinar included: 

  • Multilingual delivery (French and Dutch) to ensure inclusivity and maximize reach 
  • Actionable content that distilled high-level concepts into implementable tools 
  • Hybrid access (live and on-demand) allowing for real-time interaction and long-term engagement 
  • Strategic signposting directing members toward specific, high-value resources 

In addition to the webinar, WPO also distributed a practical toolkit to help Mensura sustain momentum and extend the value of the campaign. 

The Impact: With a participation rate of over 40% of Mensura’s EAP-clients base, the webinar helped establish a shared language around wellbeing and normalized these conversations within the corporate workplace. By addressing misconceptions and removing linguistic as well as conceptual barriers, the webinar fostered a more inclusive and accessible support ecosystem, prompting increased EAP utilization for more than a third of participants.

Connect with us now to explore how we can help your organization deliver wellbeing at scale.

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