Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
  •  
  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

  • 15 July 2025
  • 5 months

Pitch-It Summer 2025: Innovation from the Inside Out

Kaitlyn Ivory

The summer round of Pitch-It was a huge success! Pitch-It is Workplace Options’ internal innovation challenge: an opportunity for employees and leaders to come together and turn everyday insights into real, organization-wide improvements.  

Every idea comes from real, on-the-ground experience—and reflects our employees’ commitment to innovation, collaboration, and well-being for all. From tech improvements to training ideas, this round showcased just how much creativity and care our teams bring to the table. 

Tousif Ali
Legal Provider Relations Specialist  

Tousif Ali saw in his role supporting legal provider relations an opportunity to streamline and optimize legal case intake. Leveraging his AI expertise, he developed a custom tool that enhances note-taking and categorization, ultimately saving time and boosting team productivity. 

The idea is fantastic. It saves a lot of time” Arun Raj, Chief Information Security OfficerIT, Security 

“I think it’s extraordinary…not just the work, but the dedication to trying to do something better and to make the organization and to make life for your colleagues better. So I’m, I’m. You blew me away first thing in the morning” – Alan King, CEO at Workplace Options.

Fatima Ferreira
Clinical Trainer, Europe 

Fatima Ferreira, One of WPO’s clinical trainers in Europe, was inspired by her experience working closely with teams across Clinical, Work-Life, and Coaching. She proposed a new, integrated approach to training that empowers leadership, strengthens performance, and enhances employee growth. 

“I’m already a fan—I think this is great. The idea shows a clear connection between training, support, and meaningful impact. I’m very impressed.”  – Alan King, CEO, Workplace Options 

Shivani Bisht 
EAP Counselor  

Shivani wrapped up the round with a thoughtful, practical idea to improve day-to-day work for counselors, coaches, and consultants. Video Capture is designed to improve efficiency by streamlining documentation processes for employees. It’s a great example of how empathy and innovation can come together to improve the care we deliver. 

“The way you presented is completely aligned with how AI is evolving. We’re already exploring transcription and translation for video calls—and your idea fits perfectly with that direction.”
– Arun Raj, Chief Information Security Officer 

Thank you to all of our wonderful participants! It’s always a pleasure to see the passionate creativity of our employees across every part of WPO. Their dedication for improving the workplace well-being of both colleagues and clients fuels every idea, every solution, and every success.   

Curious about how we turn employee ideas into real impact? Explore how WPO empowers people at every level to drive innovation and shape the future of work. Visit our careers page to learn more. 

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