Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

  • Wellbeing Ambassadors

The Peer Approach to Supporting Workplace Wellbeing: The Power of Thoughtful Screening

  • 3 November 2025
  • 3 days

Bianca McKoy, Ambassador Program Manager

Bianca McKoy’s multi-faceted experience spans across operational support, service delivery, business solutions, and learning and development. Her interdepartmental collaborations has sourced her success in client support and program development. In her current role she provides program management to WPO’s Ambassador Program subsidiary ensuring efficiency and successful execution of program delivery.

Dr. Kennette Thigpen-Harris, Chief Clinical Officer at Workplace Options

Dr. Kennette Thigpen Harris began her career at WPO in 2013 as Operations Manager, having been promoted within two years of her hire to Director of Global Clinical Operations. In 2019, she was promoted to Vice President of Clinical Crisis and Speciality Services, where her outstanding leadership and contributions to our clinical services led to her promotion to her current role.

She brings with her profound experience in the corporate wellbeing, juvenile justice, child welfare, and mental health arenas. She is driven to build solutions that are relevant to participants, enabling her to take a bespoke approach to providing WPO’s core global services.

She holds a Ph.D. in International Psychology with a concentration in trauma from the Chicago School of Professional Psychology, as well as a master’s degree in social work from East Carolina University.

Mary Ellen Gornick, Founding Partner, WPO Consulting Group

Mary Ellen Gornick is the founder of the Workplace Options Consulting Group and Wellbeing Ambassador Program.  Mary Ellen is an internationally recognized expert with nearly 30 years of experience in designing and delivering workplace effectiveness and employee benefits programs. She is a leader of the WPO Consulting Group, advising global clients from a wide range of industries on strategic wellbeing initiatives that create environments where workers thrive emotionally.

Workplace Options helps employees balance their work, family, and personal needs to become healthier, happier, and more productive, both personally and professionally. The company’s world-class employee support, effectiveness, and wellbeing services provide information, resources, referrals, and consultation on a variety of issues ranging from dependent care and stress management to clinical services and wellness programs. Contact us to learn more. 

This content is intended for general information only. It does not provide specific direction, advice, or recommendations. You may wish to contact an appropriate professional for questions concerning your particular situation.

Integrated Wellbeing Reporting

Aggregated reporting with actionable metrics allows easy monitoring of your workforce's wellbeing.

A.I.R. Training for Managers – World Mental Health Day 2025

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Dr. Kennette Thigpen joins #BHT2025 to discuss evolving beyond traditional EAPs and redefining mental health support in today’s workplace.