Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Crisis Support Resources

Support available 24/7

Workplace Options is about helping people. Whatever difficulties our clients’ employees and family members face, our team of professional counselors and providers are ready to support their needs 24/7/365 through our employee assistance and support programs.

What you'll find here

This hub brings together wellbeing support, comunity resources, and trusted information in one place.

Resources for Clients

WPO offers emotional support to first serve our clients, employees and families in need. Sessions are delivered by a certified, professional counselor and are conducted via phone or video call. 

  • Structured counseling provided over the telephone
  • Services provided by professional counselors
  • Sessions scheduled at a time convenient for employees
  • Available to participating employees and family members/friends

  • 24/7 confidential telephonic support
  • Services provided by professional counselors
  • Available to participating employees and family members
  • Rapid Response Hotline

  • Structured counseling provided via Balancy/iConnectYou app or video conference
  • Services provided by professional counselors
  • Sessions scheduled at a time convenient for employees
  • Available to participating employees and family members/friends

Resources for Employees, Families, and the Community

We understand that these challenging times bring a lot of stress. Below are links to articles and information to help you, your family, and the community. These resources will be updated regularly to provide you with the latest information to support your need for wellbeing.

News & Information Sites

Below are organizations and sources to help you keep up-to-date on the latest news and information for your support and safety.

A.I.R. Training for Managers – World Mental Health Day 2025

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International Women's Day 2026: A toolkit for workplace leaders

Dr. Kennette Thigpen joins #BHT2025 to discuss evolving beyond traditional EAPs and redefining mental health support in today’s workplace.