Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

The People Factor in Organizational Risk Management

Organizational risk management has broad applications, from mitigating financial risk to recognizing and managing risks in safety, quality, health, legal liability, and the organization's impact on the environment. Risks to and from an organization's employees fall within the scope of risk management, typically with a focus on reducing the risk of accidents, injuries, or illness and putting controls in place to prevent employee theft or fraud. Workplace safety, for example, is commonly seen as part of risk management, and that concern extends to aspects of employee health, such as fatigue, that can impact accidents and error rates.

ABOUT THIS REPORT

In recent years, it has become clear that other issues of health and safety in the workplace that are not typically monitored by risk management can have significant effects on an organization’s costs, output, innovation, profits, and growth. Key among these are employee wellbeing and mental health, which are traditionally seen as “soft” issues and fall within the domain of human resources.

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Related Resources

Each May, Mental Health Awareness Month serves as a powerful reminder of the importance of emotional wellbeing – and this year, it provides a critical opportunity to recognize a group whose needs are often overlooked: caregivers. Whether supporting aging parents, children with special needs or loved ones navigating illness, caregivers shoulder extensive responsibilities that can profoundly impact their mental, emotional and physical health.

  • 6 April 2026

International Women's Day (IWD) has always been about recognition, but in 2026, it's also about reflection and responsibility. For organisations around the world, this day invites us to pause and ask a deeper question: Are our workplaces truly designed for the full reality of women's lives or just the version that's easiest to accommodate?

  • 27 January 2026

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

  • 26 August 2025

In 2024, the global political landscape underwent significant changes, with over 60 countries—representing more than half of the world's population—conducting national elections. This period of political disruption saw a notable turnover, with 32% of incumbent governments voted out of power.

  • 29 January 2025

Supporting our team members and customers during Middle East unrest