Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Myfamilycare Network - Account Deletion

To request for the deletion of your account on My Family Care Network, please contact via email with the header Account Deletion and in the body of the message, the email address used for the creation of your account. Alternatively, you may also submit a Help ticket with the same information by going to Menu > Help.