Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

  • Mental Health

A Christmas Carol by Charles Dickens: A Metaphor for the Therapeutic Process

A Christmas Carol by Charles Dickens: A Metaphor for the Therapeutic Process

  • 15 December 2023
  • 5 months


Lucy Hauss, Director of Account Management (Workplace Options)

Lucy is responsible for managing and supporting a team of Account Managers across Europe. She works with our global account management team to support sales and manage specific accounts, contributing to customer retention and business development. Lucy’s responsibilities include leading the implementation of EAP services for new customers and supporting existing customer organizations.

David Stace, Director of Clinical Policy & Best Practise (Workplace Options)

David commenced his career following graduation from the University of Hull as an HR professional, working for Global Blue-Chip companies in the IT and Construction sector. He retains his long-standing Chartered Membership of the Institute of Personnel and Development.  David is also a Qualified Counsellor since 2010 and is a Registered Member of the British Association of Counselling & Psychotherapy. He is also a Metanoia Institute Certified Clinical Supervisor and MBSR graduate. David has been working for Workplace Options in a client relationship, training management and trauma support capacity for the past twelve years. Over the last three years David has supported over 10,0000 people in Training, on site Trauma Psychological First Aid, and Clinical Supervision.  In addition, he has worked alongside Account Managers in the EMEA (Europe, Middle East, Africa) region and beyond with Premium Account customers and has a passion for research in counselling and promoting strategic vision. He now holds the position of Director of Clinical Policy and Best Practice for WPO, being in his thirteenth year of serving clients, members, and colleagues.

Workplace Options helps employees balance their work, family, and personal needs to become healthier, happier, and more productive, both personally and professionally. The company’s world-class employee support, effectiveness, and wellbeing services provide information, resources, referrals, and consultation on a variety of issues ranging from dependent care and stress management to clinical services and wellness programs. Contact us to learn more. 

This content is intended for general information only. It does not provide specific direction, advice, or recommendations. You may wish to contact an appropriate professional for questions concerning your particular situation.

Integrated Wellbeing Reporting

Aggregated reporting with actionable metrics allows easy monitoring of your workforce's wellbeing.